Set aside a specific time of day to sort your inbox. Throw away junk mail, forward mail to the appropriate people when necessary, open and separate the rest of the mail, and file it when appropriate. Set periodic times to read and respond to E-mail. Concentrate your time on leading the business and serving customers. Establish a routine for these routine tasks, so they don’t waste your valuable time.
Want to improve the way you run your business? Entrepreneurs, academics, and consultants from diverse industries offer practical advice on a variety of topics each business day.
To submit a tip for consideration, first check our archive of previous tips to make sure you're not repeating a tip someone has already contributed. Then send the tip to Small Business channel contributor Michelle Dammon Loyalka. Because of the volume of material she receives, she may not respond to each individual.