To close more sales, try motivating more prospects to contact you. The first step in generating qualified leads is giving people a reason to contact you. Take a lesson from...
What's good for General Motors isn't necessarily good for the U.S.A. Recent corporate "scamdals" and the resulting Congressional prophylactic -- Sarbanes-Oxley -- teach us that corporate directors are supposed to...
Crafting an effective guerilla-marketing campaign requires reaching out to three critical targets and carefully allocating the proper amount of marketing resources to each. Your first target market is your universe...
Do you own the materials created by your firm? The answer isn't as straightforward as you may think. Owning the ideas -- or intellectual property, as attorneys call it --...
You don't have to die to win! So much of traditional family-business planning revolves around death issues that the plans don't answer one important question: What if you live? The...
All responses can be anticipated. That means salespeople who've been selling for more than a week can prepare for -- and be ready to turn around -- the vast majority...
Always be at the helm of the boat. It's your company, and until you go public, you have to be in control of it. It's incredible how many marketing and...
My best tip on getting legal advice, accounting advice, financial advice, and that sort of thing is this: Small-business owners are best served by their advisers if they use them...
You can't think stress away with logic. When you're feeling stressed, stop what you're doing for a minute. Get out of your head and into your body. Notice your breathing,...
I think a good business plan is critical. You wouldn't start a journey without a map. Whether it's on the back of a napkin or in a 100-page document, you...
Although patentable concepts generally originate in the minds of the technical staff, the decision to proceed with a patent application requires more than a technical assessment. A patent may provide...
Don't pitch business on the laurels of your client's brand, but on the specific solutions you provide them. Diversify your skill set. Offer many solutions. Don't project one process, or...
Sole proprietors are great at running their own business, but not always so great at doing their own taxes. Tax forms are burdensome, and categorizing expenses and depreciating business equipment...
When Ray Kroc was a milkshake-machine salesman, he noticed that one restaurant, in California, was buying more machines than anyone else, so he went to visit his best customer --...
Marketing isn't an event as much as it's a process. It's the never-ending process of moving members of the universe onto your prospect list, then motivating these prospects to buy...
Don't spend your time creating marketing and new business materials in the first year -- focus instead on your client relationships. In the first two years, our company tripled its...
Keep your cold calls short. Any prospecting call that exceeds two minutes is probably too long. Say who you are, say why you're calling, and suggest a specific date and...
If you're relying on a tape drive to back up your critical networks and servers, you should be featured on "I Love the '80s." Bare metal backup DPU appliances are...
I say don't do tomorrow what you can do today. I try to live by that. I succeed most times, but I'm not perfect. I wish more people in business...
Treat every customer like they're Microsoft -- you never know where one sale will lead you. That means give advice freely, answer questions honestly, and make it easy for customers...
Client relations and communication are my two most important priorities. I constantly remind myself to really listen to my clients and show a sincere interest in what they need. That...
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