Black Friday reading

Posted by: John Tozzi on November 26, 2008

It’s worth remembering that, lousy economy and historic financial crisis notwithstanding, most of us have plenty to be thankful for. So I hope you spend Thursday with people you care about with those things in mind — I plan to.

But on Friday, retailers will get a real sense of how bleak their sales might be this year. Here’s a round-up for small business owners of what to expect and how to prepare for Black Friday, Cyber Monday, and the weeks ahead.

Action Economics forecasts 2.7% drop in retail sales (excluding autos) this holiday season.

Big retailers are cutting deep.

Focusing on customer service can help small stores compete with discount retailers.

Online sales, while slower, will still grow this year, but customers expect discounts.

Small Business Trends has tips how to get your site in shape for Cyber Monday.

BusinessWeek’s Rob Hof told you three years ago that Cyber Monday was made up by marketers.

The actual busiest Internet shopping day is projected to be Dec. 8 this year, PayPal told me, but others say it’s Dec. 15.

This day is called Green Monday for some reason…can anyone enlighten me?

And Seth Godin’s holiday shopping guide.

Reader Comments

Emily Shap

December 2, 2008 9:17 PM

If Black Friday is the day retailers come out of the black and CyberMonday is when people go back to work and start shopping online, I would suspect that Green Monday is when online stores go into the green. PaymentMax will have to call our online clients and wish them a "Happy Green Monday".

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About

What's it like to run your own company today? Entrepreneurs face multiple hurdles new and old, from raising capital and managing employees to keeping up with technology and competing in a global marketplace. In this blog, the Small Business channel's John Tozzi and Nick Leiber discuss the news, trends, and ideas that matter to small business owners. Follow them on Twitter @newentrepreneur.

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