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Fed Survey Shows Bank Credit Standards Stabilizing

Posted by: John Tozzi on November 09

Most banks kept credit standards for commercial loans to small businesses (under $50 million in sales) the same over the last three months, while a handful further tightened credit, according to the latest quarterly survey of senior loan officers from the Fed. (PDF here.)

The last report in August seemed to show the credit crunch decelerating. Stabilizing might be a better word -- credit conditions are not really easing but they're not tightening at the rate they had been. Some details from the Fed below:

In the October survey, domestic banks indicated that they continued to tighten standards and terms over the past three months on all major types of loans to businesses and households. However, the net percentages of banks that tightened standards and terms for most loan categories continued to decline from the peaks reached late last year. ... A small net fraction of branches and agencies of foreign banks eased standards on [Commercial & Industrial] loans, whereas a significant net fraction continued to tighten standards on [Commercial Real Estate] loans. Demand for most major categories of loans at domestic banks reportedly continued to weaken, on balance, over the past three months. This weakening was somewhat less widespread than in the July survey for C&I loans, CRE loans, and nontraditional mortgages; approximately the same for consumer loans; and significantly more widespread for home equity lines of credit. ... Demand for C&I and CRE loans at foreign banks continued to weaken, on balance, but the weakening was somewhat less widespread than that in the July survey.

Advanta Files For Chapter 11 Bankruptcy

Posted by: John Tozzi on November 09

Advanta Corp., once one of the largest credit card lenders to small businesses, filed to reorganize under Chapter 11 bankruptcy protection Sunday night. The Spring House (Pa.) company's main operation that issued credit cards, Advanta Bank Corp, is not part of the filing. But Advanta said that unit doesn't have the capital required by regulators and may be taken over by the FDIC.

Advanta listed assets of $363 million and debts of $331 million, and said that over time it would not be able to meet its obligations.

Banking entities in distress are handled by their regulators, not in the bankruptcy courts, which is why Advanta Bank Corp. isn't part of the filing. Advanta said the bank subsidiary, which cut off all new lending in May, is currently collecting $2.7 billion in credit card receivables from 360,000 account holders. (Advanta's statement is here.) Advanta also said that the parent company deliberately allowed the Advanta Bank Corp. to fall below regulatory capital requirements to preserve the funds for the parent company's creditors. That means Advanta Bank Corp. -- which is the entity that 360,000 small business borrowers still owe money to -- is likely to be taken over by the FDIC or sold off to another bank shortly. Borrowers trying to renegotiate their payments with Advanta could be negotiating with a different bank in the near future.

Advanta became notorious among small business borrowers for offering credit cards at attractive low interest rates and then raising APRs steeply, often to over 30%. The company stopped all new credit card lending in May and entered into a settlement with the FDIC over the interest rate hikes, which the regulator said constituted unfair and deceptive practices. (Advanta didn't admit or deny liability in the settlement.) When settlement checks began arriving in September, the average settlement of $131 seemed laughable to many business owners who were still paying sky-high interest on thousands of dollars of charges they made under the initial low rates. At least one group filed a lawsuit seeking class action status. (An Advanta spokesman declined to comment about any pending litigation.)

Advanta isn't just in trouble with borrowers. Shareholders have seen Advanta stock drop from a high of over $30 in 2007 to pennies today. Jeff Blumenthal of the Philadelphia Business Journal has a good run down of the suits against Advanta, including a class action by common stockholders. From his story:

The complaint says Advanta concealed that its assets contained tens of millions of dollars worth of impaired credit-card receivables for which the company had not accrued losses; it had been extremely aggressive in granting credit to customers without verifying the customers’ ability to pay, to such a degree that by last summer, Advanta customers’ default rate would be almost six times worse than industry average; Advanta’s manipulation of its cash rewards program angered customers and caused it to lose good, creditworthy customers; Advanta’s credit receivables were unduly risky because of the company’s practice of issuing credit cards to small business owners without, in many instances, verifying income; and Advanta failed to properly account for its continuing delinquent customers and the credit trends in its portfolio, resulting ultimately in large charges to reflect impairments.

It's unclear whether Advanta will have anything left for plaintiffs to collect if these lawsuits go forward. The company filed for Chapter 11 reorganization, but if the FDIC takes over the banking subsidiary than most of Advanta's operations are gone. Chapter 11 may be a way of doing an "orderly liquidation" rather than a true reorganization.

One interesting note: If the FDIC takes over the bank subsidiary and has a claim against the Advanta parent company for failing to maintain minimum capital requirements, that claim gets priority over other unsecured creditors, according to Robert Lawless, bankruptcy law professor at University of Illinois and blogger at Credit Slips.

[Update: An earlier version of this post said that Advanta Bank Corp. fell below FDIC capital requirements. The capital requirements are actually set by banking regulators in Utah where Advanta Bank Corp. is chartered. It's also worth noting that as of June 30 about 2% of U.S. banks were considered undercapitalized, according to the FDIC. Regulators push banks into FDIC receivership based on different triggers, and in this case it's up to Utah authorities to determine if and when they will do so with Advanta Bank Corp.]

A New Loan Program Helps West Bank Small Business

Posted by: Stacy Perman on November 06

There is a growing faction that views disparity in income and a dearth of economic opportunities in the Middle East as much of a factor that fuels extremism and volatility as violence -- and one that has just as much gravitas to push the seemingly intractable Israeli-Palestinian peace process forever off its shaky hinges. In tandem with the political process, this group sees bolstering economic progress as an important strategy to secure a viable, sustainable path to peace. And that road they contend is trod with entrepreneurship. Moreover, unlike the unpredictable peace process, this is an approach with both measurable and tangible results.

Israeli industrialist Stef Wertheimer, the founder of Iscar Industries has devoted much of his time and resources to establishing industrial parks that help Israeli and Arab entrepreneurs in some of the lowest income, underdeveloped areas in Israel. Last year, when I wrote about Wertheimer, his handful of industrial parks had helped 175 companies develop, employed 5,000 people, and in 2007 had produced collective sales of $750 million. When I spoke with him, his sixth park established outside of Istanbul, Turkey in 2003 had grown to 70 companies that employed 300 people.

The Middle East Investment Initiative (MEII), a Washington D.C.-based non-profit group is another strong proponent of using businesses to create sustainability and peace. Established in 2005, MEII was formed specifically to stimulate the region’s fragile economies. And for the past two years, MEII (along with its partners, OPIC, the Palestinian Investment Fund, and CHF International) has been the quiet force behind a $228 million loan guarantee program helping small and medium-sized business ventures in the West Bank.

That is the reason why Berl Bernhard, the organization’s chairman and James Pickup, its president, swung by BusinessWeek’s New York office today. On their way to the Middle East, the pair came in to discuss this program that has helped a number of Palestinian businesses get off the ground for the first time.

Continue reading "A New Loan Program Helps West Bank Small Business"

Introducing: Tales of Holiday Retail

Posted by: John Tozzi on November 06

The eight weeks between today and the year’s end could make a big difference for the nation's small retailers. Many shops do a high percentage of their business in the months of November and December -- as much as 25% or 30% for jewelers, electronics stores, and department stores, and likely even more for certain specialty shops. Robust holiday sales could salvage an otherwise dismal year.

"Clearly the best gains we’re going to see this year are going to come at the end of the year," says Frank Badillo, senior economist at Retail Forward. "They could make up for a lot of pain and suffering from the early part of the year." Panicked consumers cut their holiday spending last year by 4.5% in the months following the financial crisis in 2008, according to the group.

This year’s predictions are out, and most forecasters expect a slight rise from last year’s dismal figures. But small retailers that compete with big box stores and online discounters may see sales drop even if shoppers spend more overall. Though the economy has showed signs of growth, unemployment just topped 10.2%. The rising number of people jobless, underemployed, and those worried about the future will likely hold back spending.

Last month we asked for your help covering this story to get dispatches from the retail front lines. Today I’m pleased to introduce three companies we’ll follow over the next two months –- all small, independent retailers. These companies will share what they’re seeing and hearing from customers, whether their sales are up or down, and what strategies or promotions are working. We hope their insight will help your company this season. Here they are:

Einmaleins
Olympia, Wash.

Mathias Eichler, 32, runs Einmaileins, a European import shop in Olympia, Wash. he started in 2007. The store, located in the city’s downtown, sells “modern European lifestyle products” including kitchen and home items, books, and food. Eichler, who runs the shop with his wife but has no other employees, has averaged between $8,000 and $12,000 in monthly sales this year but hopes to more than triple that in December. He tries to draw customers into his shop with events like a First Friday gallery walk. “We’d rather compete with customer service and atmosphere, where big box stores can’t compete,” Eichler says. He also relies heavily on email marketing, Facebook, and Twitter to reach out to customers and promote his store.

Aunt Sally's Praline Shops
New Orleans, La.

Aunt Sally’s is a third-generation family business that makes the famous pecan candies in New Orleans’ French Quarter. The 38-employee company has a wholesale business, a retail shop that’s a staple on tourist itineraries, and an online mail-order business that usually makes up the bulk of sales during the holidays. Frank Simoncioni became CEO in 2005, four months before Hurricane Katrina devastated the city, and he says it has been a rebuilding process ever since. Though things were beginning to look better in the middle of 2008, further hurricanes in the fall followed by the financial crisis set the company back again. “That Christmas turned out to be really sour,” Simoncioni says. “It was the first year we took a major hit in the Web business.” He says tourism has never returned to pre-Katrina levels. Aunt Sally’s sales were down this year through September, and Simoncioni isn’t sure what to expect for the holidays. “We thought that the economy is pulling out of this recession, but the actual signs are not showing it.”

Overstock Art
Wichita, Kan.

Overstock Art sells hand-painted replicas of famous paintings online. Founder David Sasson, 40, has 14 employees in the United States and China, where the paintings are produced by local artists. The 7-year-old company mostly sells to consumers and small businesses, like restaurants or doctors’ offices looking for wall décor. Most paintings are priced between $100 and $200, and many customers buy them as gifts during the holidays. Overstock Art, which has annual revenue of under $4 million, was growing throughout 2008 at a 25% clip over the previous year, though that pace dropped off to single digits in the fourth quarter. Sasson says business was more or less flat in 2009 until mid-July, when sales picked up swiftly. September was his best month ever except for last December.

We'll check in with these three retailers throughout the holiday sales season. But we still want help from readers to get a sense of how small businesses across the country are faring this year. If you have a tale from your business you want to share, let us know. Or if you see a local shop with a creative promotion, surprising success story, or anything else worth noting, send us a note or a photo. Leave a comment, email me, or let us know on Twitter.

Your Site, Others' Misbehavior: The Two U.S. Safe Harbor Laws

Posted by: Nick Leiber on November 06

This is a post by guest blogger Jonathan I. Ezor.

jonathan_ezor.jpgOne of the most valuable features of the Web as a business medium is interactivity, the ability of a company to create a dialog with its customers (current and future) via the Web site. At the same time, though, a company may be concerned that users' actions on their site could expose the company to liability. Whether from defamatory statements about competitors or individuals on a Web site message board, inappropriate language or suggestions in a chat area meant for minors, or copyrighted material posted without permission to the comment area of a blog, users' interactions could lead to legal risk for the site owner, whether or not it knew or approved of the improper postings or actions.

Early in the development of the commercial Web, there were a number of lawsuits brought against Web site owners and service providers, seeking to hold them liable for actions of users. The courts, faced with situations that had no real-world analogues, decided these cases in a variety of ways, which left the hosting businesses in a position of not knowing whether they would be better off editing every post or leaving their sites completely unpoliced.

After a particularly troubling decision holding online service provider Prodigy liable for an anonymous and allegedly defamatory posting in its Money Talk message board, Congress finally decided to act, understanding that the lack of clarity and risk of liability could seriously impede the development of the Internet as a business and communications medium. The result has been two major "safe harbor" laws, the general safe harbor for content liability in
47 U.S. Code Section 230
(passed as part of the otherwise-unconstitutional Communications Decency Act of 1996), and 17 U.S. Code Section 512(c), a specific safe harbor for copyright infringement enacted as part of the Digital Millennium Copyright Act of 1998.

The two laws, though, are sharply different not only in what they cover, but in the requirements they place on companies seeking to take advantage of them.

Continue reading "Your Site, Others' Misbehavior: The Two U.S. Safe Harbor Laws"

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What's it like to run your own company today? Entrepreneurs face multiple hurdles new and old, from raising capital and managing employees to keeping up with technology and competing in a global marketplace. The writers and editors from the Small Business team, Amy Barrett, Amy S. Choi, Nick Leiber, Stacy Perman, Jeremy Quittner, John Tozzi, and Kimberly Weisul, discuss the news, trends, and ideas that matter to small business owners.

In addition to our staff bloggers, attorney Jonathan I. Ezor, franchising guru Don Sniegowski, and venture capitalist Jeff Bussgang post regularly.

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