Credit Cards: Entrepreneurs Are Tapping Them More Than Ever
Despite the glut of financing options for small business, many still don't qualify
When Paul Baum started his computer hardware company in 1991, he did
what new entrepreneurs have long done: He whipped out his credit cards
for instant financing.
Seven years later, he's still plunking down plastic -- four cards now,
down from a high of 15, with credit lines totaling more than $2 million. Says
Baum, CEO of Rumarson Technologies Inc. in Kenilworth, N.J.: "I've never had a bank loan." He has a $1.8 million bank credit line,
which charges 1/4-percentage point over the prime rate the moment he taps
it. Still, he prefers his cards because by paying the balance every month,
the financing is free.
Baum's strategy is hard to argue with -- for now. But with an economic slowdown
expected next year, many entrepreneurs may find themselves caught in a
classic credit-card trap -- rolling over balances each month and paying
15% or more in interest under onerous terms.
AWAKENING. There's reason to be concerned. Bankruptcies hit an all-time high
in the 12 months ended Sept. 30, with more than 1.4 million consumers and businesses
filing for credit protection, according to the American Bankruptcy Institute.
Particularly worrisome are recent studies that reveal entrepreneurs are using credit cards more than ever. An Arthur Andersen/National Small Business United survey found that 47% of small-business owners used credit cards to finance their businesses, almost
double the percentage of two years ago. Separately, PSI Global, a Tampa
(Fla.) bank-research company, shows credit-card use among small businesses
has climbed 10% since 1997. The increase in consumer credit-card debt
also reflects rising small-business use, as entrepreneurs often tap their personal
cards for business. According to the Oxnard (Calif.) Nilson Report, outstanding
debt on general-purpose credit cards is expected to be $482 billion by
yearend. Consumer debt on credit cards has risen 59% since 1994.
The perplexing side of the trend is that young companies have more conventional
financing options than ever. Banks and vendors are scrambling to tap this
long-neglected and significant piece of the economy as other markets approach
saturation. Bank lending to small business has soared 22% since 1995,
now totaling $186 billion, an all-time high, according to the Wakefield (Mass.) bank-research company Veribanc Inc. Computer companies such as Compaq and Dell are aggressively pitching leasing deals to small companies. And as part of its larger pitch to small business, American Express is offering entrepreneurs loans for equipment purchases.
CULPRIT. Some experts say the apparent paradox between availability
of conventional funds and more credit-card use reflects another problem:
Banks' lending policies are stuck in an era when entrepreneurs were shop owners
or manufacturers with assets that could be attached as collateral. That's
seldom true for the ethereal high-tech and service sectors, the most
fertile source of new business today. "Young technology companies are
not able to borrow from banks. They don't have any tangible assets, their
primary assets are intellectual," says Terrence Hicks, vice-president for
entrepreneurial services at Benjamin Franklin Technology Center in
Philadelphia.
That's why Jo-Anne Dressendofer uses six personal credit cards with
a total line of $100,000 to finance computers, software, and office supplies
for her 10-year-old technology marketing business, Imedia in Morristown, N.J.
She says banks still spurn her requests for loans, even though she has
$10 million in revenue. "All I have is bodies," says Dressendofer. "They
cannot collateralize anything." She shops for teaser credit-card rates of around 4.5%
and switches when the rates go up. "It is a brilliant strategy," she declares.
The sheer numbers of startups are also fueling the small-business credit-card
boom. A record 885,000 new companies (excluding sole proprietorships) were
formed from June, 1996, to June, 1997, the Small Business Administration
says. The number has increased steadily since 1993 when only 758,000 were
created. Business failures have remained steady -- around 700,000 a year.
Federal Reserve data from 1993 -- the most recent available -- show that
25% of companies with revenues of less than $10 million carried a monthly balance
on credit cards. But for outfits with revenue of more than $10 million, only 4% carried a monthly balance. The reason for the difference: "A business without some track record would generally
find it more difficult to get a bank loan," says Joseph M. Scharfenberger,
executive vice-president for small-business financial services at Chase
Manhattan Bank.
That's why Eric Rosenfeld didn't even bother to hit up the banks when
he started Adoptive Consulting Partners in Mount Laurel, N.J., a year
and a half ago. He put the $25,000 in startup costs for his company, which
specializes in relational databases and multimedia systems, on three credit
cards. "My feeling was I needed something quick," he says. "I haven't found
many banks that are interested in small-business loans."
And he found that for all their heavy marketing to small businesses,
vendors can be just as nervous as banks about extending credit to those
with scant borrowing histories. Rosenfeld says Dell turned his business down for
a leasing agreement when he needed $5,000 of computer equipment. So he
bought it with plastic. "Everyone respects Visa," Rosenfeld says. Dell
says startups may not qualify for financing, but the owners have the option
of taking the expense on personally.
Heavy credit-card use doesn't cut much ice with seasoned entrepreneurs
who've weathered more than a few ephemeral stock-market plunges. Victor
Sparber, vice-president for the Hampton (Va.) vinyl-manufacturing company Jay Plastics Inc.,
which uses a line of bank credit, has been in business since the 1940s. Says Sparber:
"It's almost like these young people today, who get a credit card in the
mail -- next thing you know, they're buying a TV, a couch, they owe $4,000 or $5,000, and they don't realize what
they've gotten into."
Entrepreneurs aren't kids, but they are risk-takers. The next twist
in the economy will be the test of how far they're overextended.
By Dennis Berman and Jeremy Quittner in New York
dennis_berman@businessweek.com and jeremy_quittner@businessweek.com
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