FINANCE
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10.21.96 |
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Receiving Your Due
Collection problems are inevitable but manageable
- KNOW YOUR CUSTOMER:
Investigate prospects' creditworthiness. Places such as Dun & Bradstreet (800 333-0505) or Experian (800 520-1221) sell company credit histories.
- BE SMART ABOUT BILLING:
Send invoices more than once a month, and add urgency by dating it with the next month.
- CONSIDER IN-KIND PAYMENT:
Accept free services, for instance, when a customer really can't come up with the cash.
- WRITE FIRST, SUE LAST:
Hire a lawyer to send a demand for payment on letterhead; it doesn't commit you to filing a costly lawsuit.
- USE A COLLECTION AGENCY:
Farming out bills can get results, but on average agencies take a 30% commission--and collect only 22 cents on the dollar.
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