Should the Boss Hire His Teenage Daughter?
Advice for family businesses considering employing younger relatives from one who experienced the challenges
I got my start in the working world at a Long Island telecommunications
company, Databit, that my father, Philip
Ackerman, founded and ran. In summers, I was the "repro" girl, filing and
making copies and blueprints for the engineers in the plant. I did this job
between ages 15 and 17, in the summers and for six months before I
entered college, after graduating early from high school. What I remember
most about my first job was how much I looked forward to flirting with all of
the eligible young men who were working there. I considered myself "mature
for my age" and thought nothing of dating men in their
early 20s. Much to my father's dismay, I fell in love for the first time with
a dashing technician named Jack and struck up a relationship that lasted
through college and beyond with a young engineer named Ken MacDonald.
I've often wondered what ever happened to Jack and Ken. They had a lot of
courage, dating the owner's daughter. In
retrospect, my father had a lot of courage hiring me. It was impossible for
anyone to see me as an employee. I was always Phil's daughter. The job was a
real one, but it was so far below my capabilities that I was bored out of my
mind. It was just a job -- from which I was unlikely to get fired -- with a
decent weekly paycheck. And it was an easy way to enhance my social life. I'm
sure my father was embarrassed at times by my unabashed flirting, but he
never said anything.
A summer job in the family business can be a pleasant way station, or it
can inspire an entrepreneurial career. It can also be a difficult experience
for the teenager and all concerned. Take this man's concern. He writes: "I am
looking for guidance on hiring family members for the summer. Three brothers
have recently taken over all daily management of a 150-person, $15
million-a-year, plastic injection-molding facility. We have two locations --
two brothers are in one plant, a third in the other. The third brother wants
to hire his 15-year-old daughter for the summer -- her first real job. We all
feel that we need some guidelines to ensure success. Do you have any
suggestions?"
I'm not surprised that it is you asking the question, instead of your
brother. It's not unusual for the teenager's parent to want to plunge
forward, with blinders on, because of a desire to make it work and a
reticence to discuss the issues involved with their kid. You are right in
recognizing that this situation is fraught with challenges.
Jane Hilburt-Davis(
keyresourc@aol.com), a longtime family-business consultant and founder of
Key Resources Inc. in Lexington, Mass., warns: "Make sure that hiring a
family member for the summer is a business decision, not a family decision.
Does she meet the criteria for the job? Are there clear procedures for hiring
her that are no different than for other employees? It's also a good idea to
have a mentor in place...who is not family. That mentor would keep an eye on
things and ensure a smooth transition."
Pay the teenager in accordance with your pay scales for other employees in
similar jobs. The worst precedent you could set is to use standards for the
family member that are different from those for other employees. Be sure to
create an objective way of measuring her job performance in advance.
There needs to be a real job for her to perform. Also, be careful to match
the daughter with the right job, so that she has the best chance of
succeeding. There is nothing more awkward for an owner to deal with than a
family member who is put into a job that is over her head or not well-suited
for her personality. I would also suggest speaking with the person who is to
be her supervisor. Be sure to address any discomforts that he or she might
have. That person is
likely to wonder the following: "What do I do if she isn't performing? Is my
job in jeopardy if this girl doesn't like working for me?" and "If the
arrangement isn't working out well, can I speak my mind?" Lastly, be sure
that your brother speaks candidly with his daughter about
what she can expect working in a place where she will be seen as "the owner's
daughter." She will want -- like many teenage girls -- to be accepted by
everyone and treated like an individual, but some people will keep their
distance, and may even resent her. Like it or not, she will represent the
company to some and be treated in accordance with how
employees feel about her dad or the company. She must be strong enough to
handle that, which is not easy for many 15-year-olds. And she can't just be
"daddy's little girl." She'll be an employee with responsibilities and a
professional image to uphold. Discuss your concerns with your partners, and
keep communication open. Hiring family members can work out well. But
obviously you had an inkling of how unpleasant such situations can be when
they don't -- or you wouldn't have written to me.
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