Public Speaking & Presentations

May 09, 2008

Your Customers Are 'Predictably Irrational'

The central argument of a new best-seller can help you present your products or services in the most appealing light.

May 02, 2008

Your Employees Are Dying to Be Heard

Poor workplace communication could be costing you business in more ways than you might imagine. Here's what you can do to improve it.

April 25, 2008

Optimism in a Recession

Our communications columnist makes the case for maintaining a positive outlook when headlines are gloomy and offers five tips to help you do so.

April 18, 2008

Three Keys to Better Web Meetings

Interactive Webinars are imperative for connecting with far-flung customers while saving on travel costs. Here, a few tips to make a virtual event more engaging.

April 11, 2008

A Simple Employee Incentive

Taking the time to give people your undivided attention can do more for retention and engagement than gift cards and other goodies.

April 04, 2008

Rethinking the Presentation

These practical tips can help you improve your presentations and avoid sabotaging your business's chances of success.

March 28, 2008

A Teacher's Lessons for Business Leaders

Ron Clark is known as "America's Educator," but his formula for motivating students applies beyond the classroom.

March 19, 2008

Rally Your Troops Like Churchill

How you can borrow from the British politician's speaking skills to lift the spirits of managers, employees, and customers worried about today's economy.

March 14, 2008

How to Pitch Anything in Two Minutes

Communications coach Carmine Gallo discusses five simple tips for pitching a product, service, company—or yourself.

March 03, 2008

How to Inspire People Like Obama Does

Public speaking skills are critical to the success of every leader. Here are four techniques you can borrow from the Presidential candidate.

February 29, 2008

Employee Motivation the Ritz-Carlton Way

The upscale hotelier's staff meetings rely on techniques designed to engage staffers. Here's how you can incorporate them in your own shop.

February 22, 2008

Stop Speaking in Jargon

Too often, business people communicate in jargon and buzzwords. They'd be more effective if they spoke in plain English.

February 15, 2008

Communicating with Twentysomethings

Here are five ways to successfully engage with Gen Y, whose members want to add meaning to their lives and to the world.

February 08, 2008

In Praise of the Sound Bite

Our communications columnist explains why business owners should use this oft-criticized public speaking device to capture customers' attention and make a lasting impression.

February 01, 2008

Creating a Great Place to Work

Griffin Hospital created an award-winning work environment by honoring its commitment to open communication. Our columnist explains how.

January 25, 2008

Deliver a Presentation like Steve Jobs

Our communications coach breaks down the ace presenter's latest Macworld keynote. The result? A 10-part framework you can use to wow your own audience.

January 18, 2008

Hyundai's Happy Camper

At the Korean automaker's plant in Alabama, one tour guide is making a difference by spreading enthusiasm and goodwill about the brand.

January 09, 2008

Bringing Passion to Starbucks, Travelocity

Two companies are trying to take employee engagement and customer service to new levels. Your small business can learn a lot from them.

January 04, 2008

Your New Title: Chief Inspiration Officer

Every business needs a leader who can inspire all its stakeholders. Consider perfecting the language of motivation in 2008.

December 21, 2007

The Right Amount of Energy

How do you liven up your business presentations without seeming over the top? By weighing yourself on an energy scale.

December 14, 2007

Oprah's Favorite 'Favorite Thing'

To motivate your employees, try channeling the media mogul and communicate how much you appreciate them.

December 07, 2007

The Napkin Test

Why it's time to replace your company's bulky mission statement with a vision concise enough to fit on the back of a napkin.

November 21, 2007

The Secret Behind Trump's Success

The most successful entrepreneurs don't chase after money. They find their passion and follow it and let the money come to them.

November 07, 2007

How Joel Osteen Inspires Millions

Business leaders can learn a lot from the popular evangelist's uplifting style. Accentuating the hopeful empowers people to take action.

October 10, 2007

The Seven Secrets of Inspiring Leaders

Carmine Gallo's research reveals techniques common to the leaders who best know how to inspire their employees, investors, and customers.