Public Speaking & Presentations

October 10, 2007

The Seven Secrets of Inspiring Leaders

Carmine Gallo's research reveals techniques common to the leaders who best know how to inspire their employees, investors, and customers.

September 21, 2007

Persuading Others to Share Your Vision

Tips from Teach for America founder Wendy Kopp for inspiring and leading others—to start with, you'll need to think big.

September 05, 2007

The Secret to Successful Webcasts

To make your company's videos more appealing to viewers, follow these tips from our columnist, a former television broadcast journalist.

August 08, 2007

YouTube Your Way to Better Speaking

The Google site is just one of many video resources public speakers can consult to learn from the world's best presenters.

July 23, 2007

From Homeless to Multimillionaire

Chris Gardner, the man whose rags-to-riches story inspired the movie The Pursuit of Happyness, explains how he harnessed his passion to turn his life around.

July 06, 2007

Steve Jobs' Greatest Presentation

Our communications coach mines Jobs' introduction of the iPhone to offer five lessons for making an unforgettable pitch.

June 20, 2007

Dealing with Angry Customers

How you handle mistakes and improve service could mean the difference between losing customers and keeping their business.

June 04, 2007

The 60-Second Pitch

At a contest to teach budding entrepreneurs how to sell their business ideas in a minute, competitors learn the value of speed—and magic.

May 23, 2007

Subject: 5 Ways to Improve E-mail

Rethinking how you and your business handle e-mail can mean increasing productivity and improving communication for all involved.

April 25, 2007

Rules for Making a Good Impression

Among the seven suggestions: Respond to e-mails within 24 hours. And don't use business cards as cues to bombard new contacts with pitches.