The third sentence in the letter Gary Kerr received earlier this month about his $50,000 loan from Capital One (COF) surprised him: "We'll begin reporting your loan status to business and consumer credit bureaus from July 15, 2009." In more than 20 years as an entrepreneur, Kerr says business loans had never affected his personal credit score.
Small business borrowing is generally not reported on owners' consumer credit reports unless they fail to pay on time. But with banks facing rising defaults, at least one lender is moving to add small business loans to borrowers' consumer credit files, meaning small business owners could soon find that their business debts are affecting their personal credit. Any debt that owners personally guarantee—including many business loans and credit cards—could be reported.
Kerr took out the Small Business Administration-guaranteed loan through Capital One in 2005 to buy printing equipment for his three-person fine art reproduction company in Davidson, N.C. He personally guaranteed the loan—as the SBA requires—and owes about $20,000 remaining. Although he has never missed a payment and his credit score, at 830, is nearly perfect, he worries that his credit will suffer when the business debt suddenly appears on his consumer credit file. He's also disturbed by the precedent: "I signed on [for] a business loan with my LLC. Now three years later you want to make it a personal note?" he says.
Are Deliquencies to Blame?
Small business borrowers at Capital One's local branches already have their business loans reported to consumer credit bureaus, says spokesman Steve Schooff, and the bank will soon report online and direct mail business customers as well. Schooff says Capital One began reporting small business loans to one business credit bureau, the Small Business Financial Exchange, in 2007 and is extending the policy to other business and consumer bureaus. "This is standard industry practice," he writes in an e-mail. "Full and accurate reporting is best for the consumer, the business, and the system as a whole."
Capital One declined to detail the reasons behind the change or how many borrowers would be affected. One clue may lie in the bank's growing number of delinquencies—a problem not unique to Capital One, as financial stress causes rising defaults across the economy. In its most recent quarterly report, Capital One noted "a more rapid degradation in our installment loan businesses" that caused higher charge-offs in the business unit that holds loans like Kerr's. That division's net income dropped to just $2.4 million in the first quarter, down from $491 million in the first quarter of 2008. The unit also includes Capital One's U.S. credit card business and other consumer loans, so it's unclear how small business loans alone are performing, but the segment's net charge-off rate for the first quarter was 8.39%, up from 5.85% a year earlier, according to the filing. Capital One recorded its first annual loss in 2008, with a net loss of $46 million, compared to net income of $1.57 billion for 2007.
Would reminding business borrowers that their personal credit is on the line help Capital One reduce defaults? Kerr, who once ran a mail-order business teaching customers how to establish good credit, thinks that's the reason for the change, but the answer isn't clear. Any non-payment on a personally guaranteed business debt would show up on the owner's consumer credit report anyway, regardless of whether the lender reports the account as a matter of course, says Tim Klein, spokesman for Equifax (EFX), one of the three major consumer credit bureaus.
Credit Score Concerns
Credit experts say lenders don't usually report business loans to consumer credit bureaus unless the borrower falls behind. "It used to be nonexistent," says Sharon O'Connor Clarke, a principal consultant with FICO (FIC), the credit scoring company formerly known as Fair Isaac Corp. "In recent years some banks have begun reporting [business credit]. It's still a fairly rare occurrence for them to report to the bureaus."
Because of the complexity behind credit scoring, it's hard to predict how the shift will affect any one borrower's credit score. Kerr figures that his FICO score could drop 25 to 75 points when the loan's $20,000 balance gets reported, because the credit rating weighs total debt and the amount of available credit being used. But Equifax's Klein says business owners generally won't see their credit hurt if they're current on payments. Borrowers with strong repayment histories could even see scores improve, says FICO's Clarke. Kerr doesn't plan to find out. "I'm going to scramble and pay this off," he says.