FEBRUARY 24, 2003

ENTREPRENEUR'S BYLINE
By David E. Gumpert


Burn Your Business Plan!
[Page 2 of 2]


By David E. Gumpert
David E. Gumpert is president of Gumpert Communications Inc.

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As for the rest of the story: Our success in 1998 and 1999 attracted the attention of a publicly held company that was seeking the expertise we offered in developing and managing online content, and in December, 1999, this company acquired NetMarquee. Even though an acquisition is really an investment situation, the acquirer never asked to see our business plan -- wanting only financial projections under several different scenarios.


I came to realize then that in three potentially significant financing-related events for our company, namely seeking financing in 1995 and 1997, and then selling the company in 1999, a written business plan had been of absolutely no use to us. You might say, "Well, just having gone through the process of writing a plan probably helped you grow the business." I wish I could say that, but I have doubts about that as well. The written plans we put together assumed faster growth based on having received funding. The plan we actually followed was a slow-growth plan that wasn't part of our write-up.

The realization about planning was especially important to me, since prior to launching NetMarquee, I had authored two widely read books about how to write a business plan: Business Plans That Win $$$: Lessons from the MIT Enterprise Forum (with Stanley Rich) and How to Really Create a Successful Business Plan. After we sold NetMarquee, I decided to revisit the whole subject of business planning. I spoke with entrepreneurs who had obtained financing, and I surveyed venture capitalists to learn the real role of business plans in raising money. I confirmed my experience as an entrepreneur. A lot of potentially deserving entrepreneurs never get their plans funded, and many others that do obtain funding actually do so without ever writing a business plan.

ACT, DON'T PLAN.  I decided to write a book challenging the preeminence of the written business plan, with the same title as this article: Burn Your Business Plan! What Investors Really Want from Entrepreneurs. It argues that entrepreneurs should focus their company-building efforts on such tasks as creating a Web site that communicates their business model, on obtaining publicity, keeping the finances under control, and making sales before thinking seriously about writing a business plan.

According to the conventional wisdom, we're now in the third year of tough economic times. Business is quite difficult in many industries, and financing seems to be unavailable to young companies. Yet it's interesting to note that during the first three quarters of 2002, venture capitalists have invested nearly $17 billion, more than all of 1997, which at the time seemed like a great year.

Increasingly, though, I am convinced that the key to the success of most young businesses is to ignore all the venture-capital statistics and admonitions to write business plans, and instead use all the creativity and diligence you can muster to tend to your business. Put another way, you should be doing, rather than writing about what you will do.

David E. Gumpert is president of Gumpert Communications Inc., a firm based in Needham, Massachusetts that specializes in providing communications and consulting services to growing companies.

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