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AUGUST 18, 2000

NET JOURNAL

In Partners We Trust
Reader agrees: Contract is almost irrelevant to success of working together


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Your article entitled "More to a Marriage than the Wedding" (BW Online Frontier, Aug. 4,), rang a bell with me. Our company has been through similar experiences where the contract was basically irrelevant to the success or failure of the partnership.

Our best strategic partnership, in fact, never had a "signed" contract per se. But it started with the utmost trust in each other and mutual belief that the partnership made sense. So we went ahead and did all the right things without getting any formal contract or lawyers involved!

To date, we have implemented partnerships with such leading companies as Dell, Qualcomm, IBM, and Sony. We firmly believe that the pre-nup is not what makes a marriage work -- it is the trust that the two parties have for each other.

PUNITA PANDEY
Founder and CEO
netCustomer
Fremont, Calif.



By Scott Kucirek

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