Digital Doctor: Virtual House Calls via the Web
Feeling under the weather? At the nexus of Internet entrepreneurship
and the health-care revolution is America's Doctor Online, where you can
have a friendly, but mutually anonymous, keyboard-style chat with a physician
(free, live, 24 hours a day) and get a reference -- if you desire -- to
the nearest hospital that happens to be one of the site's paying sponsors.
Before long, you'll be able to buy discount health equipment and nonprescription
supplies for such conditions as diabetes, says Jeffrey Lefko, the company's
executive vice-president for sales and marketing and a long-time hospital
administrator. The one-year-old company has been on America Online since last
September, but it made its debut on the Web last week.
The company's founder, Dr. Scott Rikin, is a Baltimore internal medicine
specialist who got the idea from hearing patients say such things as, "I didn't
want to call you last night, so I went online and typed in 'asthma' and
got 2,000 matches," according to Lefko. So who at www.americasdoctor.com
will ease your anxiety about that scaly eczema at 2 a.m.? One of 120
doctors who are paid $60 to $70 an hour but who aren't practicing online medicine,
Lefko stresses: "They're more like health librarians."
The company just attracted $4 million in venture capital from Tullis-Dickerson &
Co. in Connecticut. In a press release, the VC firm said it was attracted
to the company's revenue model, which doesn't depend on advertising. Hospital
sponsors pay from $1,000 to $15,000 a month, says Lefko, depending on
size and other criteria. That certainly sounds like a more promising way
to make money than banner ads. Now, about my cough, doc.
By Julia Lichtblau in New York
julia_lichtblau@businessweek.com
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