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STAFF & BENEFITS
FEBRUARY 18, 2000


When Mental Disorder Strikes Your Staff

A little empathy is good for the employee, and your business

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Table: Getting Help

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Have you ever suspected someone on your payroll suffers from a mental disorder? Good guess. The massive report on mental health issued in December by the U.S. Surgeon General (www.mentalhealth.org) concluded that 22% of Americans suffer from some form of mental illness "at any given time," defining the term as "alterations in thinking, mood, or behavior...associated with distress or impaired functioning." That means that roughly one in six employees has some kind of problem that most likely affects your company even if you don't realize how. These aren't people who talk to the walls; most of them are valued workers whose productivity suddenly and mysteriously plummets.

What exactly are employees experiencing if they suffer from common psychiatric disorders such as depression and anxiety? While it's not precisely your problem, an empathic understanding of mental disorders can improve your management of troubled employees.

In the bible for mental health professionals, the Diagnostic and Statistical Manual of Mental Disorders (DSM), depression and "depression-lite" (officially dubbed dysthmia) along with bipolar disorder (formerly manic-depression) are classified as mood disorders. Besides a low mood, clinical depression typically includes several of the following symptoms: insomnia, feelings of excessive guilt, recurrent thoughts of suicide, rapid weight gain or loss (say, 5% of body weight in a month), and irritability.

Another characteristic of  depression, which afflicts about 7% of the adult population, is a reluctance to acknowledge it. "Depression creeps up slowly, and sometimes as long as a decade can go by before a patient seeks treatment," says Ronald Kessler, Ph.D. of Harvard Medical School.

Anxiety disorders, in contrast,  often compel patients to rush off to the doctor with symptoms that are frequently quite dramatic. Among them: a pounding heart, shortness of breath, chest pain and dizziness. Despite the very high incidence of anxiety disorders--it strikes about 15% of adults-- it may take a while before a patient is properly diagnosed. "I usually recommend a complete physical as a first step in order to rule out an organic cause, " says Jerilyn Ross, M.S.W., president of the Anxiety Disorders Association of America.

Yes, psychiatric disorders are simply "in the heads" of your workers, but that doesn't mean they aren't real. "A healthy mind in a healthy body," goes the old Latin proverb. And healthy minds are naturally bound to produce healthier profits for your company.


Table: Getting Help

For more information on psychiatric disorders and their treatment, check out the following resources:

National Depressive and Manic-Depressive Association
800-826-3632

Anxiety Disorders Association of America
301-231-9350; www.adaa.org

National Mental Health Association (NMHA)
800-433-5959; www.nmha.org

The Mental Health Jumplist on the NHMA web site provides links to dozens of additional mental health sites.





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