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Photograph by Thorney Lieberman
Your Small Business Questions, Answered
Send us your questions on challenges you face in your business. Journalist Karen E. Klein will interview experts and distill their insights into answers.
Recent
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Profiles
"We Buy Gold." How Shops Are Faring, Post-Gold Crash
Despite cratering prices and a clientele that sold while the selling was good, small businesses that deal in gold aren't going to disappear -
Marketing
It's Getting Harder to Make Money on YouTube
More than a million video makers have signed up for the site's ad revenue-sharing program, but ad rates have been falling -
Marketing
From Bloggers' Wrath to Foodies' Delight: Saffron Road
Adnan Durrani's brand aims to appeal to U.S. Muslims who seek halal food and to non-Muslim Whole Foods shoppers hungry for ethnic meals—or merely healthy food -
Policy
With Boston Locked Down, Small Business Steps Up
With Boston on lockdown during the manhunt for a suspect in the Marathon bombings, meet a few entrepreneurs who stayed open for business -
Travel
Restaurateur Keith McNally Returns Home With Balthazar London
Having conquered New York, the British restaurateur recreates his iconic French bistro in his hometown -
Profiles
How Three Social Ventures Look Beyond Profits
A look at a few of the companies that made B Lab's "B Corp Best for the World" list -
Profiles
Finding the World's 'Best' Social Entrepreneurs
B Lab releases its second annual list of standout businesses that balance profits with social missions -
Profiles
With Eco-Friendly Building Supplies, Green Depot Thrives in the Construction Rebound
Sarah Beatty's company is taking its less environmental competitors head-on, and advancing -
Profiles
Sword & Plough: From Army Surplus to Handbags
A cadet turns tents into bags with the aid of many mentors -
Technology
At Rally.org, Fundraising for Charitable Causes Is Big Business
A website that channels political donations finds a new calling -
Profiles
Small to Big: SureFlap, the Pet Door With Microchip Access
The company stopped outsourcing customer service, and its online reputation soared -
Profiles
Don't Throw That Out! LeanPath Harnesses Data to Fight Food Waste
A small company's simple technology entices kitchen workers to waste less, saving big food-service operations money -
finance
How to Sell Your Tax Credit
A former Wall Street trader sees a growth business in the opaque market for tax credits that businesses can't use -
innovator
Innovator: Stephen Lake's Muscle-Reading Remote Control
His startup, Thalmic Labs, has created an armband that allows wearers to control electronic devices with gestures without holding a gadget -
Technology
How Small Businesses Use Big Data
Startups and small companies are finding ways to use voluminous data sets to gain insights into customers, employees, and products
Read
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Policy
With Guns Banned on Big Marketplaces, a New Site Steps Up
Weapons prohibitions on Amazon, EBay, and Google Shopping are creating room for specialized marketplaces such as FreeGunShow.com to connect buyers and sellers -
Marketing
It's Getting Harder to Make Money on YouTube
More than a million video makers have signed up for the site's ad revenue-sharing program, but ad rates have been falling -
Profiles
A Pinterest Investor Describes His Worst Deal Ever
Startup investors like to talk about the deals that make them rich. We ask them about their worst deals -
Profiles
"We Buy Gold." How Shops Are Faring, Post-Gold Crash
Despite cratering prices and a clientele that sold while the selling was good, small businesses that deal in gold aren't going to disappear -
Technology
How Small Businesses Use Big Data
Startups and small companies are finding ways to use voluminous data sets to gain insights into customers, employees, and products -
Profiles
Finding the World's 'Best' Social Entrepreneurs
B Lab releases its second annual list of standout businesses that balance profits with social missions -
Marketing
From Bloggers' Wrath to Foodies' Delight: Saffron Road
Adnan Durrani's brand aims to appeal to U.S. Muslims who seek halal food and to non-Muslim Whole Foods shoppers hungry for ethnic meals—or merely healthy food -
Technology
Video Gamers Pay Big to Hear Enemies Better
Gaming headset maker Turtle Beach sold more than $300 million in product last year by convincing customers sound quality matters -
Profiles
Startups Shake Up the Sleepy Vibrator Market
In 1902, Hamilton Beach patented the first vibrator for retail sale. A new breed of companies is now launching "more mature" designs -
Profiles
With Eco-Friendly Building Supplies, Green Depot Thrives in the Construction Rebound
Sarah Beatty's company is taking its less environmental competitors head-on, and advancing -
Profiles
America's Most Promising Social Entrepreneurs 2012
Meet the brains behind 25 ventures that aim to tackle social ills and turn a profit -
Profiles
Sword & Plough: From Army Surplus to Handbags
A cadet turns tents into bags with the aid of many mentors -
Profiles
How Three Social Ventures Look Beyond Profits
A look at a few of the companies that made B Lab's "B Corp Best for the World" list -
Profiles
When Designers Want Their Clothes 'Made in the USA'
New York startup Maker's Row is betting that fashion designers will use its directory to hire domestic manufacturers -
Profiles
Beyond EBay: Coupon Clippers Grab Online Deals to Resell Overseas
A growing number of resellers in the U.S. are using online deals to buy coveted products at steep discounts, then flipping them in overseas markets
Shared
-
Marketing
It's Getting Harder to Make Money on YouTube
More than a million video makers have signed up for the site's ad revenue-sharing program, but ad rates have been falling -
Profiles
Finding the World's 'Best' Social Entrepreneurs
B Lab releases its second annual list of standout businesses that balance profits with social missions -
Marketing
From Bloggers' Wrath to Foodies' Delight: Saffron Road
Adnan Durrani's brand aims to appeal to U.S. Muslims who seek halal food and to non-Muslim Whole Foods shoppers hungry for ethnic meals—or merely healthy food -
Profiles
With Eco-Friendly Building Supplies, Green Depot Thrives in the Construction Rebound
Sarah Beatty's company is taking its less environmental competitors head-on, and advancing -
Profiles
A Pinterest Investor Describes His Worst Deal Ever
Startup investors like to talk about the deals that make them rich. We ask them about their worst deals -
Profiles
"We Buy Gold." How Shops Are Faring, Post-Gold Crash
Despite cratering prices and a clientele that sold while the selling was good, small businesses that deal in gold aren't going to disappear -
Technology
How Small Businesses Use Big Data
Startups and small companies are finding ways to use voluminous data sets to gain insights into customers, employees, and products -
Profiles
Sword & Plough: From Army Surplus to Handbags
A cadet turns tents into bags with the aid of many mentors -
Profiles
Don't Throw That Out! LeanPath Harnesses Data to Fight Food Waste
A small company's simple technology entices kitchen workers to waste less, saving big food-service operations money -
Policy
With Boston Locked Down, Small Business Steps Up
With Boston on lockdown during the manhunt for a suspect in the Marathon bombings, meet a few entrepreneurs who stayed open for business -
Policy
With Guns Banned on Big Marketplaces, a New Site Steps Up
Weapons prohibitions on Amazon, EBay, and Google Shopping are creating room for specialized marketplaces such as FreeGunShow.com to connect buyers and sellers -
Profiles
How Three Social Ventures Look Beyond Profits
A look at a few of the companies that made B Lab's "B Corp Best for the World" list -
Technology
At Rally.org, Fundraising for Charitable Causes Is Big Business
A website that channels political donations finds a new calling -
Profiles
Beyond Webvan: MyWebGrocer Turns Supermarkets Virtual
Buying diapers? Don't forget baby food. Supermarkets leery of Amazon and Wal-Mart are feeding a Vermont software business that handles online ordering and virtual promotions -
Profiles
Speeding Up the Discovery of Drugs
Scott Johnson, an entrepreneur with multiple sclerosis, pushes a new research model
Discussed
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Marketing
It's Getting Harder to Make Money on YouTube
More than a million video makers have signed up for the site's ad revenue-sharing program, but ad rates have been falling -
Policy
With Guns Banned on Big Marketplaces, a New Site Steps Up
Weapons prohibitions on Amazon, EBay, and Google Shopping are creating room for specialized marketplaces such as FreeGunShow.com to connect buyers and sellers -
Profiles
A Pinterest Investor Describes His Worst Deal Ever
Startup investors like to talk about the deals that make them rich. We ask them about their worst deals -
Policy
With Boston Locked Down, Small Business Steps Up
With Boston on lockdown during the manhunt for a suspect in the Marathon bombings, meet a few entrepreneurs who stayed open for business -
Profiles
"We Buy Gold." How Shops Are Faring, Post-Gold Crash
Despite cratering prices and a clientele that sold while the selling was good, small businesses that deal in gold aren't going to disappear -
Marketing
From Bloggers' Wrath to Foodies' Delight: Saffron Road
Adnan Durrani's brand aims to appeal to U.S. Muslims who seek halal food and to non-Muslim Whole Foods shoppers hungry for ethnic meals—or merely healthy food -
Profiles
Portland Bike Maker Sees Made-in-USA Demand from Overseas
About 99 percent of bicycles sold in the U.S. are made in Asia. One Portland (Ore.) manufacturer still makes everything here and is riding a wave of foreign orders
Feed
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- The FDA Eyes a Caffeine Crackdown
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- Apple Sets a New Kind of Record: $17 Billion in Debt
- Economists Nail It: You Can Never Be Too Rich
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- The Pampered World of Congressional Air Travel
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- Mexico: The Stranger Next Door
- Jerry Brown, California's Grownup Governor
- What Germany Can Teach the U.S. about Vocational Education
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Businesses will collect more than $9 billion by one estimate. Small ventures likely settled more quickly and for less than their larger counterparts
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