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http://www.businessweek.com/stories/2001-02-04/warm-and-fuzzy-wins-the-day

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Warm And Fuzzy Wins The Day


Frontier -- In Box

Warm and Fuzzy Wins the Day

O.K., tough guy: You've scoffed at people who feel your pain, smirked at those who share theirs. Oops. Turns out all that emoting is profitable. Researchers at Rensselaer Polytechnic Institute found that more expressive entrepreneurs, and those who are good at reading others' emotions, make more money. Could be that stoic business owners have a hard time inspiring their staff.Edited by Kimberly WeisulReturn to top

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