DO |
|---|
|
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| Worry when you don't get employee e-mail—the volume indicates how much you really know about what's going on. |
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Hold regular listening tours; reward constructive criticism of the company.
|
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Think tailoring to individuals instead of one-size-fits-all.
|
Don’t |
| Don't believe employee engagement surveys and polls; create your own intelligence network. |
| Don't skimp on creature comforts—food and coffee are key. |
The New HR
Microsoft's human resources department desperately needed an upgrade. Here's how its Chief Happiness Officer is remaking the creaky discipline
By Michelle Conlin