PLAYBOOK: BEATING STRESS
Educate employees about stress types
Good stress is about concentration and creativity. Bad stress is about panic and fear.
Never worry alone
Sharing concerns can turn problems into brainstorming sessions. Teams are cemented through problem-solving.
Create a listening culture
If you're not hearing about problems, there's a problem. A good gauge: How many e-mails do you get from staff?
Conduct autopsies without blame
Make it safe to fail. Innovation languishes in blame-happy cultures.
Create a listening culture
If you're not hearing about problems, there's a problem. A good gauge: How many e-mails do you get from staff?
Encourage workers to ask for help
What is toxically stressful for one can be an exciting challenge for a team.
Data: BusinessWeek, Jim Collins, Dr. Edward M. Hallowell, author of CrazyBusy: Overstretched, Overbooked, and About to Snap! Strategies for Handling Your Fast-Paced Life

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