The U.S. Government Accountability Office, which arbitrates federal contract disputes, today sustained Armonk, New York-based IBM’s challenge of the four-year award, which has a maximum value of $600 million.
The GAO recommended that the CIA reopen negotiations with the companies and amend the solicitation “if necessary,” said Ralph White, the office’s managing associate general counsel for procurement law.
The intelligence agency failed to properly evaluate prices and waived one contract requirement only for Amazon, according to the GAO.
The GAO denied IBM’s assertion that the CIA failed to properly evaluate Amazon’s past performance, including service outages that occurred in 2012.
IBM filed the protest Feb. 26. The full decision wasn’t publicly released.
“We now anticipate the reopening of the contract proposal process,” said Clint Roswell, an IBM spokesman.
Officials with the CIA and Amazon didn’t immediately respond to calls and e-mails seeking comment about today’s decision.
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