Bloomberg News

Google Says App Engine Web Service Suffering Outages

October 26, 2012

Google Inc. (GOOG:US) said it has fixed the flaw that caused slow performance and dropped connections on App Engine, its Web-based computing service that lets software developers run websites on the search engine’s data centers.

The company shut down traffic and brought the service back to stability after a glitch this morning prompted certain Google servers to fail, said Liz Markman, a spokeswoman for the Mountain View, California-based company. Google is still looking into the causes, she said.

“Google App Engine has now been restored and users should see service returning to normal,” Markman said in an e-mail. “Our team is still continuing to investigate and determine the root cause of the issue.”

A majority of clients, usually other websites that host their own services on App Engine, were experiencing “slow response” and “inability to connect to services,” according a Google developer forum.

Tumblr Inc., social microblogging site, also experienced a service interruption today at around the same time that Google reported the outage, at 8:28 a.m. Pacific time. Tumblr later said service was restored.

Apart from using warehouse-sized data centers to deliver its own services, Google generates income by renting out computing power, storage and services to other websites. Today’s outage was the first since Google began offering a more reliable way to store and access data in January 2011, Markman said.

To contact the reporter on this story: Danielle Kucera in San Francisco at dkucera6@bloomberg.net

To contact the editor responsible for this story: Tom Giles at tgiles5@bloomberg.net


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