Indonesia has temporarily halted issuing licenses for new models of Research in Motion Ltd.’s BlackBerry device, pending the opening of a local branch office with after-sales service in the world’s fourth-most populous country.
“This is for consumer protection,” Gatot Dewa Broto, a spokesman of Indonesia’s Ministry of Communication and Informatics, said in a phone interview in Jakarta. “RIM has no service center in Indonesia while others have service centers; we want to treat vendors equally,” he said.
About 300,000 Indonesians are now listed as BlackBerry users compared with 100,000 at the end of 2008, and the figure will likely increase to 1 million by the end of December, Broto said.
Indonesian government officials met with Robert Crow, RIM’s vice president for industry, government and university relations, on June 15, when the company said it plans to study the feasibility of establishing a representative office or service center in the Southeast Asian country, a statement on the ministry’s Web site said.
Kathie Lee, RIM’s Asia-Pacific media-relations representative, wasn’t immediately able to comment.
To contact the reporter on this story: Naila Firdausi in Jakarta at email@example.com; Berni Moestafa in Jakarta at firstname.lastname@example.org.
To contact the editor responsible for this story: Tony Jordan at email@example.com