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Percentage of wireless customers who use their cell phones to take pictures

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Customer Service

Holiday Heat

Web 2.0 and Retailing

BusinessWeek -- The Cutting Edge image Bridget Fahrland, executive creative director at Fry -- whose clients include Spiegel, Godiva, and Eddie Bauer -- talks about how big retailers are using Web 2.0 tools. Wikis and tags, for example, make for a great way to find and compare products

BusinessWeek -- The Cutting Edge

Blogging and Podcasting

Percentage of wireless customers who use their cell phones to take pictures

Holiday Heat

Web 2.0 and Retailing

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