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Percentage of wireless customers who use their cell phones to take pictures

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Customer Service

Designing Services

How Carnegie Mellon's School of Design approaches service

BusinessWeek -- Innovation of the Week image How can good design be applied to services as well as products? Dan Boyarksi talks with BW's Jessi Hempel about the rise of service design and the annual conference Carnegie Mellon hosts to explore the boundaries of this emerging form

BusinessWeek -- Innovation of the Week

The latest from radical innovators and designers in business

Percentage of wireless customers who use their cell phones to take pictures

Designing Services

How Carnegie Mellon's School of Design approaches service

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