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This Week's Episode

Serving Those Who Serve

USAA brings insurance to the military

BusinessWeek -- Customer Service Champs image When you're on an aircraft carrier in the middle of the Pacific, you need a special kind of service. Insurer USAA kept that in mind when designing its new mobile tech services, says Wayne Peacock, executive vice-president for enterprise operations

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Wed, Aug 20 2008 17:06:32 EDT

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