BusinessWeek -- Customer Service Champs

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Percentage of wireless customers who use their cell phones to take pictures

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Customer Service

Brewing New Ideas at Starbucks

Customer suggestion box goes online

BusinessWeek -- Customer Service Champs image Starbucks has started a virtual idea-hub for customers. MyStarbucksIdea.com, gives customers a place to rave or rant about the stores. Some ideas are already being tested.

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Media Kit | Special Sections | MarketPlace | Knowledge Centers

Experience Matters

Wed, Aug 20 2008 17:06:32 EDT

Serving Those Who Serve

Wed, Jul 16 2008 16:21:09 EDT

Brewing New Ideas at Starbucks

Thu, Jun 19 2008 0:00:00 EDT

Getting Human at Kayak

Thu, May 15 2008 0:00:00 EDT

The Customer Has Power

Thu, Apr 17 2008 0:00:00 EDT

Service Without Service

Thu, Mar 20 2008 0:00:00 EDT

Advocating for Customers

Tue, Sep 4 2007 20:00:00 EDT

Authentic Service

Tue, Aug 21 2007 20:00:00 EDT

In the Customer's Shoes

Tue, Aug 7 2007 20:00:00 EDT

Get Some Satisfaction

Tue, Jul 24 2007 20:00:00 EDT

Friendlier Skies

Tue, Jul 10 2007 20:00:00 EDT

The Luxury Treatment

Tue, Jun 26 2007 20:00:00 EDT