Special Report

Managing the Virtual Workforce

The increasingly wired world enables collaboration among teams from all over and flexible work arrangements. For managers, the challenge is putting a human face on it

Is There a Virtual Worker Personality?

It turns out it's the gregarious types who thrive in virtual work set-ups, since they connect nonetheless. It's the shy types who feel isolated
Managing Virtually: First, Get Dressed

An Ernst & Young executive who has been managing teams virtually for a decade shares her tips and caveats
A Smart Balance of Staff and Contractors

How the fast-growing food company integrates its small permanent staff with a sizable contractor workforce

How to Create E-Mails That Generate Action

When face-to-face communication isn't an option, it's critical that your e-mails get read and are the impetus for getting things done
Video: Managing in a Wired World

Technology has made it possible for teams across the globe to collaborate, but it's still critical to make communication as human and authentic as possible, advises Lorenca Rosal
Slide Show: Top 10 Tips for Sending E-Mail

How to write e-mails that grab attention and motivate people to respond and take action