Managing

Interactive Case Study

How Lloyd's CEO Insured Success

Issue: Bringing Lloyds of London Into the 21st Century

Until recently, Lloyd's of London was still processing claims the way it had for 320 years—on paper, paper, and more paper

Analysis: Finding a Sense of Urgency

Nice job, CEO Ward: You navigated the potholes of change management well

Comment: What Would You Do?

"I would love to know how much Lloyd's of London has reduced its carbon footprint by no longer shipping 4 tons of paperwork a day. And I'd also like to know about the cost-savings of going electronic."

—Patricia O'Connell

Reader Poll

Is "name and praise" a strong enough management technique to effect big change?

Viewpoint: Steve Cody and Sam Ford

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The Fireside Chat vs. the Podcast

In today's troubled economy, government and corporations need to borrow FDR's playbook and truly connect with constituents through Web 2.0, say Peppercom's Steve Cody and Sam Ford

 

Starting Out: Lindsey Gerdes

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Self Assessment: Tell It Like It Is

The benefits of—gasp!—being brutally honest about your strengths and flaws at performance-review time

 

Viewpoint: Leo Hindery Jr. and Curt Weeden

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Corporate Social Irresponsibility

Despite PR posturing, corporate philanthropy is down from 25 years ago. To be taken seriously, companies should pledge 1% of pretax earnings

 

Ask the Ethics Guy! Bruce Weinstein, Ph.D.

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The Ethics of Picking a V.P.

A running mate should be chosen on the basis of what's good for the nation, not just who will help get Obama or McCain elected

 

IN YOUR FACE: INDIA'S BUSINESS SCHOOLS NEED AN UPGRADE

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Reader Rajat Writes:

"The top five B-schools in India are pretty decent when compared to the top 10-15 U.S. B-schools. The problem lies with the schools after the top 20-25."

 

The Welch Way: Jack & Suzy Welch

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Emotional Mismanagement

Negative feelings tend to spread. But information and inspiration can work wonders

 

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Top Stories

Shoshana Zuboff: Welcome to the Frozen Economy

Not since the Depression have financial difficulties so immobilized spending and credit. Listen to the talk at a diner in Maine

Let's Hear it for B Players

In a tough economy, it's your B players—competent, steady performers far from the limelight—who deserve your attention

GE's Immelt: An Ever-Hotter Throne

The pressure to lift the share price is building. But CEO Jeff Immelt's options are limited

Psychoanalysis in the Name of Coca-Cola

Harvard Business Online's Paul Michelman on what Tiger Woods, chicken soup, and an upside-down ice-cream sundae have to do with Coke

Marshall & Friends: Marshall Goldsmith

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Not Everyone Is Just Like You

Sometimes the best policy in dealing with other people, whether family, friends, or co-workers, is to help them more and judge them less

 

The Workplace: Liz Ryan

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Out-of-Town Interview Etiquette

Should interviewees assume all their time belongs to the company they're traveling to talk with?

 

Globality: Harold L. Sirkin

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How 'Globality' Will Change Your Life

Columnist Hal Sirkin introduces his series covering the enormous challenges and opportunities inherent in a world where commerce and ideas flow between all parts of the globe

 

Harvard Business Online

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Leading into the Unknown

How a retired army major's Adaptive Leader Methodology can teach anyone about how to lead and manage others

 

The Innovation Engine

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Don't Ignore What Darwin Teaches

In new product development, an idea must pass four tests to be truly viable. If your idea fails any of them, move on

 

Featured Blog

We recently spoke with a client of ours who was shocked to learn that a Baby Boomer employee who had just retired from their company had gone to work for a new start-up in their industry. Her frustrations were heightened by the fact that they can't find enough new employees who are ready and able to dive in.

David Stillman and Lynne Lancaster, Generational Tension

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