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But uncertainty about the future also puts employees and managers in a constant state of deliberation—fretting about the consequences of what might happen next, rather than confidently implementing plans of action.
The good news is that, with a little effort, we can kick-start the implementation mindset.
One of history's great mysteries is why George Washington felt so compelled during the first year of the Revolutionary War to meticulously oversee every detail of the renovations on his homestead, Mt. Vernon. Washington knew full well that if he didn't win the war, he almost certainly would be granted a one-way ticket to the hangman's gallows for treason. He also was fully aware that he was getting clobbered. Despite all the stress and anxiety, Washington spent late nights on the front lines writing letters home specifying things like what colors the new curtains should be in the living room.
Washington wasn't delusional. By mapping out his home improvement project, he was fostering the implementation mindset, which then allowed him to persist in the overwhelming war effort. You can do the same thing from the front lines of your battle to beat the recession or meet your growth targets for the coming quarter.
1. Pick a Project You Are Already Thinking About.
As Washington proved, this project doesn't need to have anything to do with your work. It just needs to be a project you have some measure of control over. It could be growing tasty tomatoes, planning a vacation, shaving a few strokes off of your golf game, helping your kids do better in school, or losing 10 pounds.
2. List Five Implementation Steps.
Jot down five actions you will take that, if carried out properly, will virtually guarantee success on your project.
3. Identify When, Where, and How.
Peter Gollwitzer's research has proved that this last piece is critical, so don't take a shortcut now. Write down when, where and how you intend to take each of the five implementation steps. For example, if your project is "plan a vacation," one step might be: "After dinner tonight, I will look at vacation packages on my laptop." From there, your brain will know what to do.
You can then do the same exercise with your people. To get more bang for your buck, you might want to work with them to select a work-related project that you would both like to see accomplished this quarter. Then coach them on breaking down the implementation steps and identifying the specifics of when, where and how they will carry out these steps. When performed this way—as a coaching exercise focused on a real work project—your reward will be twofold. You'll not only prime your people's minds for action on all their work activities, but also help them to deliver on a specific milestone for the quarter. Everybody wins.
When I spoke to Shelley Taylor, she was quick to point out that "positive illusions are rather like fire. They can light your house, or they can burn down your neighbor's house." What she calls "windows of realism" furnished by the deliberation mindset are vital to accurately estimating risks and costs. You could (and indeed many people do) argue that propping open more windows of realism a couple of years ago might have prevented the recession altogether. When you're trying to determine whether or not it's a good idea to embark on a new venture or invest in expensive real estate, the implementation mindset in you or in your people can be very detrimental. It can inspire unwarranted optimism and careless judgments.
But if you're an executive trying to clear the recession malaise from your corporate climate, the windows of realism in your office space are probably open far enough. It's time to implement.
Nick Tasler is a writer, researcher, speaker, and consultant. He is vice-president of global research and development at Monarch Leadership, and was formerly the director of global R&D for the think tank TalentSmart. Tasler holds a bachelor's and master's degree in industrial-organizational psychology, and his ability to translate cutting-edge discoveries into practical solutions has benefited Fortune 500 companies, non-profits and small businesses in industries ranging from energy to healthcare and government to financial services. His book The Impulse Factor: An Innovative Approach to Better Decision-Making was awarded Best Career Book of 2008.
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