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Featured Video

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U.S. Will Escape Recession First

U.S. policy efforts, far ahead of those overseas, will ensure that it is the first out of the global recession, but it can’t count on support from foreign trade

The Debate Room

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Stop the Standardized Test Tyranny

Standardized testing is a poor way to judge how well schools educate their students. Pro or con?

 

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Top Stories

Customer Service in a Shrinking Economy

How companies are struggling to maintain customer service amid sinking sales and declining employee morale

The Bridge to Smart Technology

IBM, HP, and GE are among those developing systems that make U.S. infrastructure safer and more efficient—just in time for a government spending spree

Laid-off Workers Want Their Severance

More companies are cutting back on—or cutting out—severance pay and benefits. But workers are fighting back, and new laws are on their side

IN YOUR FACE: BILL GATES, COMMUNICATOR

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Reader Barbara Pluth Writes:

"If Bill Gates has an issue with giving presentations then that gives the rest of us hope! A lot of us who give presentations may try to make it too complicated."

 

The Welch Way

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How Not To Succeed In Business

The new Administration just broke three cardinal rules of leadership