The Empathy Economy

"Design thinking" can create rewarding experiences for consumers -- the key to earnings growth and an edge that outsourcing can't beat 3/8

Samsung Design

The Korean giant makes some of the coolest gadgets on earth. Now it's reinventing itself to get even cooler 11/29/04

Redesigning American Business

Don't panic about competition from China. Just look at how the U.S. design industry evolved -- and flourished -- despite outsourcing 11/29/04

The Power Of Design

IDEO redefined good design by creating experiences, not just products. Now it's changing the way companies innovate 5/17/04

The Global Payoff from Outsourcing

Intensely criticized in the U.S. these days, the practice offers a wide range of potential benefits to people around the world 4/2/04

The Outsourcing Food Chain

Small businesses in the U.S. are turning increasingly to contractors, both at home and abroad, much as larger outfits are turning to them 3/11/04

frog design's New Lily Pad

Star designer Hartmut Esslinger's firm has been acquired by contract manufacturer Flextronics. Is he cashing out or embracing a new challenge? 8/13/04

Online Extra: Q&A With Samsung Design Boss Chung Kook Hyun

The head of the Korean giant's design center explains how the company has gone from copycat to cutting-edge 11/29/04

The Best Product Designs Of 2004