COVER STORY
Round 2
These entrepreneurs won't let a little failure get them down. What they learned from their first companies, and how they're building new ones
Varsha Rao
Lesson learned: There's a huge opportunity to create new brands, both online and off
Peter Granoff
Lesson learned: Customer service counts; so does the Internet. Growth is best when steady, slow, and self-funded
Lisa Levin
Lesson learned: Know your limits. Get outside help sooner rather than later
You Mon Tsang
Lesson learned: A company's business model must emphasize results
Andrew Beebe
Lesson learned: Grow slowly, conserve cash, treat employees well
Jonathan Roosevelt
Lesson learned: An entrepreneur must have a true passion for the business
Hit Me Again
Failure doesn't deter many entrepreneurs
PRESIDENT'S MEMO
Word To The Wise
Critical insight for small business
FEEDBACK
The Hidden Costs Of Outsourcing
When Little Guys Pay For Big Guys' Mistakes
Cries For Help That Fall On Deaf Ears
EDITOR'S MEMO
Partners In Growth
Teaming our SmallBiz with yours
FAMILY INC.
A Little Too Hands-On
Micromanagement can thwart a family-run business
DIGITAL MANAGER
Mating Calls
Land lines and cell phones can be linked simply and cheaply
MY COMPANY
A Fine Mess, Indeed
Digging out from clutter can mean rethinking who you are
FRONT LINE
Health Care: One Sick Scam
Bogus health insurers prey on small companies
Taxes: Brilliant Deduction
Grab these depreciation breaks fast
Who's Hot: Uncommon Scents
Laurice Rahmé's NYC Parfumerie
Trends: The Cost Crunch
Is it time to raise prices?
Travel: Tickets To Ride
Big extras await small-biz fliers
Campaigns: The Small-Biz Prez
Which candidate offers more?
Loans: Long Live The 504
A loan program rediscovered
What Works: You've Got Rank
Be a search star
Credit: Banking On Small Banks
Benefits: Stock Options Aren't Enough
Retailing: E-Commerce Is Cleaning Up
HIRING
Wanted: Systems Guru
For small businesses, hiring the right geek is a special challenge
MANAGEMENT
Outside Help
Few families can do it all alone. But hiring and retaining nonfamily talent is an art in itself
TRENDS
Low-Carb Frenzy
Big companies are gorging on the market. Small companies are still the trailblazers
SELLING
Shipping Out
Mining overseas markets can be treacherous, but entrepreneurs who do a little legwork can strike gold
Trade Pacts: Boon Or Bust?
Iraq: Risky Business
FINANCE
Ripe For Selling?
If you're thinking about selling your business, now is the time. Here's how to start
One Stellar Seller
Tips on business deals from a 20-year veteran
FIRST PERSON
Better Late Than Never
How Craig Marcus finally got it right as told to Rachael King
TIMEOUT
Volunteer Vacations
These excursions let you get away -- and give back
BOOKSHELF
Charm School
How to win friends and influence clients
MY OFFICE
All Aboard
Dan Blanchard's Napa Valley cruises: You should have such a workspace
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Check out BusinessWeek Online's small-business columnists
Savvy Selling
Find customers, make your pitch, close the deal -- that's the beat Michelle Nichols covers, so check out her latest column, "Don't Think I'm Being Pushy, but..."
Factory Days
Candid, insightful, sometimes funny and always candid, don't miss Lisa Bergson's accounts of life behind the CEO's desk of her tech outfit, including her latest thoughts on visas, tech, and the U.S. immigration policies, "A Policy That Exiles Common Sense"
Growing Concerns
Frank and far-ranging, David Gumpert tackles some of the hottest and toughest issues, from the outsourcing debate to Cuba's nickel-and-dime entrepreneurs. His latest: "Business-Plan Contests Go Warm and Fuzzy"
Smart Answers
Advice on the nuts and bolts of running a business from small-biz specialist Karen E. Klein and her expert advisers
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