ISSUE DATE: May 10, 2004 =Subscribers Only

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Full Table of Contents
Cover Story
European Cover Story
Up Front
Readers Report
Corrections & Clarifications
The Great Innovators
Books
Technology & You
Economic Viewpoint
Business Outlook



News: Analysis & Commentary
In Biz This Week
Washington Outlook
Asian Business
European Business
Latin America
International Outlook
Working Life
Social Issues
The Corporation
Marketing
Media
Management
People
Finance
Science & Technology
Personal Business
Footnotes
The Barker Portfolio
Inside Wall Street
Figures of the Week
Editorials


INTERNATIONAL EDITIONS
International -- Readers Report
International -- Finance
International -- Economics
International -- Int'l Figures of the Week



BW MagazineOnline Highlights from this issue
BW MagazineMagazine Forums


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Cover Illustration by David Rudes/BW


European Cover Photograph by Patrick Pleul/DPA/Landov/Digital Imaging by Joe Calviello and Richard Michiel/BW

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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports


COVER STORY

E-Biz Strikes Again!
The Internet has already rewritten the rules for books, music, and travel. Now a second wave of online evolutionaries is upending the way a slew of other industries do business, forcing incumbents to change or choke. Which sectors are next? Here are six



EUROPEAN COVER STORY

Poland And The EU
Will the dynamic Poles energize Europe or sink into a bureaucratic, slow-growth trap?
COVER IMAGE:  Poland And The EU
GRAPHIC:  The New European Union
GRAPHIC:  Poland: Vital Statistics
GRAPHIC:  Highlights Of Poland's Turbulent Past
CHART:  Poland: At A Crossroads
ONLINE EXTRA:  Dr. Irena Eris: Poland's Estée Lauder


UP FRONT

Talk Show

The Double Life Of Barry Witz

Cisco's Code War Widens

Putnam Aspires To Purity

Laser Guidance

The Second Coming Of ImClone

Benedikt Taschen: A Book You Can Bench-Press

And The Champion Coders Are...

They'd Rather Pay Than Pray


READERS REPORT

Hey, Microsoft: Try Listening To Your Customers More

Cap One: Seven-Year Growth Boosted The Chief's Paycheck

Novartis' Version Of The Gleevec Story

More Fuel For The Debate Over MBA Alumni Data


CORRECTIONS & CLARIFICATIONS

"Schussing Without Shuddering" (Developments To Watch, Apr. 26, 2004)


THE GREAT INNOVATORS

Alan Turing: Thinking Up Computers


BOOKS

Trashing CEO Tomcats

The BusinessWeek Best-Seller List

Online Extra: The BusinessWeek Best-Seller List (.pdf)


TECHNOLOGY & YOU

Honey, I Shrunk The Keyboard


ECONOMIC VIEWPOINT

The Tea Leaves That Matter To The Fed


BUSINESS OUTLOOK

U.S.: Higher Rates Won't Hammer Housing

Britain: A Little More Pressure On The Brakes


NEWS: ANALYSIS & COMMENTARY

CEOs: Rush Of Confidence

Tech Jobs Are Sprouting Again

A Shaky Automotive Menage a Trois

Commentary: Japan: A Tale Of Two Mergers

Ford: Will Slow And Steady Win The Race?

Microsoft Plays Video Leapfrog

Drug Prices: A New Covenant?

How Do You Sell A Golf Legend? Very Carefully


IN BIZ THIS WEEK

William Owens: Welcome To The Hot Seat

Better News At Boeing

If You Believe In Mike, Clap

Oxford's New Shingle

The High Cost Of Cotton

Et Cetera...

Closing Bell: Flextronics International


WASHINGTON OUTLOOK

Can Kerry Come Back From His Silent Spring?

Fannie And Freddie May Get A Pass


ASIAN BUSINESS

Can Wal-Mart Woo Japan?

Piecing Together A Chinese Software Giant


EUROPEAN BUSINESS

Commentary: The Pernicious Rise Of "Core Europe"

No-Frills Flying, Italian-Style


LATIN AMERICA

Commentary: Democracy On The Ropes


INTERNATIONAL OUTLOOK

India: An Election That May Speed Reform

Digital Divide: How Europe Stacks Up

Will France's Payroll Taxes Be Hiked?


WORKING LIFE

I'm A Bad Boss? Blame My Dad


SOCIAL ISSUES

Aliens: A Little Less Alienated


THE CORPORATION

Commentary: Who Says Wal-Mart Is Bad For Cities?


MARKETING

Out-Discounting The Discounter


MEDIA

A 21st Century Mogul?


MANAGEMENT

How To Groom The Next Boss
ONLINE EXTRA:  "Being a CEO Is Not a Birthright"
ONLINE EXTRA:  "You Just Build Up Your Confidence"


PEOPLE

"No Excuse Not To Succeed"


FINANCE

Hype From A Financial Guru?

A Hedge Fund Too Good To Be True

Commentary: Hedge Fund Values: Stop The Fudging


SCIENCE & TECHNOLOGY

Taking Better Aim At Cancer

Just Two Words: Plastic Chips


PERSONAL BUSINESS

Ride Like A Railroad Baron

Premiums You Can Retrieve

Reach Out And See Someone

A Pipeline To Bargain Deals

Higher Rates: A Survival Kit


FOOTNOTES

Shades Of Adaptability

A Seuss Menagerie

Rewards To Bank On


THE BARKER PORTFOLIO

Keeping Hot Air Out Of Energy Reserves


INSIDE WALL STREET

Premcor Is Pure Heat

Wynn Resorts: Place Your Bets

Perficient: Making E-Biz More Efficient


FIGURES OF THE WEEK

Figures Of The Week

Online Extra: Production Index Components


EDITORIALS

A Key To America's Strong Growth

A Safer Fannie And Freddie


INTERNATIONAL -- READERS REPORT

No Quick Fixes For Terrorism

Don't Make Outsourcing A Scapegoat For Western Woes


INTERNATIONAL -- FINANCE

Wanted: European Buyout Targets

Reinventing British Retailers -- The Hard Way

For Argentina, Crying Poor Won't Work Anymore


INTERNATIONAL -- ECONOMICS

Take That, U.S. Farmers!


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures Of The Week (.pdf)
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