ISSUE DATE: April 19, 2004 =Subscribers Only

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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports


COVER STORY

Microsoft's Midlife Crisis
Threats abound: Linux. European trustbusters. Key product delays. Can Gates & Co. restore growth?
COVER IMAGE:  Microsoft
CHART:  Where's The Growth?
GRAPHIC:  Trouble Ahead?
GRAPHIC:  Bill's To-Do List
Gates And Ballmer On "Making The Transition"
ONLINE EXTRA:  How Microsoft Is Clipping Longhorn


SPECIAL REPORT -- EXECUTIVE PAY

Executive Pay
ONLINE EXTRA:  Interactive Executive Compensation Scoreboard
ONLINE EXTRA:  Executive Compensation Scoreboard (.pdf)


UP FRONT

Talk Show

Times Square Comes To Route 66

Asbestos Clouds Over MetLife

Why Is This Man Smiling?

Tiny, Topless, And Hot

A Perk Package With Air Rights

R. Glenn Hubbard: Shaking Up Columbia B-School

Russia: Where The Labs Are


READERS REPORT

A Big Stir Over A Sabbatical

Fighting Terror -- Or Spreading Its Seeds?

India Has Turned Info Tech Into A McJob

How The U.S. Can Combat High Gas Prices

This Kind Of Outsourcing Has No Silver Lining


CORRECTIONS & CLARIFICATIONS

"The New Fat Cats" (News: Analysis & Commentary, Apr. 12, 2004)

"A Step In The Right Direction For Iraq" (Economic Viewpoint, April 5, 2004)


IN MEMORIAM

Irene M. Kunii, 1953-2004


THE GREAT INNOVATORS

Charles Merrill: Selling Stocks To The Masses


BOOKS

Drugs: Is Something Rotten?


TECHNOLOGY & YOU

Don't Let Word Give Away Your Secrets


ECONOMIC VIEWPOINT

The Real Reasons For Your Pain At The Pump


BUSINESS OUTLOOK

U.S.: Oh, What A Difference A Month Can Make

Japan: This Time, The Rebound Is For Real


NEWS: ANALYSIS & COMMENTARY

Where Wealth Lives

Can Google Hit It Out Of The Park Again?

Commentary: Sun: A Choice That Won't Dispel The Clouds

Oh, The Places They'll Go

The Gap Has Reason To Dance Again

Way Down In The Valley

Don't Scalp Us. We'll Scalp You


IN BIZ THIS WEEK

Lea Fastow: The Fastows In A Fix

Static At Nokia

Home, Sweet Delaware

Voters Nix Wal-Mart

UTC's Engine Trouble

Et Cetera...

Closing Bell: Seagate Technology


WASHINGTON OUTLOOK

Do The Dems Have A Shot At The Senate?

Kerry Pitches A Plan With Fewer Promises


ASIAN BUSINESS

A Voting Revolution In India?

DoCoMo vs. A Mouse That's Roaring

Can Korea Be Kingpin Of Online Games?


EUROPEAN BUSINESS

Job Exports: Europe's Turn

Commentary: Daimler's Fumbles Are Firing Up Europe's Shareholders

Not A Vintage Era For French Winemakers


LATIN AMERICA

Brazil's Embraer Hits The Stratosphere


INTERNATIONAL OUTLOOK

Iraq: Rising Radicalism And Falling Hopes

Finally, Some Zip In Israel's Economy

Hong Kong: No Direct Elections Soon


PEOPLE

The Brains Behind BlackBerry
ONLINE EXTRA:  RIM's Lazaridis: "We're Not a Startup"


MEDIA

Commentary: The Press Should Try Taking A Little Of Its Own Medicine

Viacom: Too Addicted To Ads?
ONLINE EXTRA:  Juice For Viacom's Laggard Shares?


SCIENCE & TECHNOLOGY

Journey To The Center Of The Mind


DEVELOPMENTS TO WATCH

A Search Engine For Doohickeys

Building A Better Germ Killer

Second-Hand Smoke: A Quick Study

Palmprints And Looming Extinction


GOVERNMENT

Here Comes Broadband John


INFORMATION TECHNOLOGY

Dude, You're Getting A Printer


FINANCE

Can This Man Save Putnam?


PERSONAL BUSINESS

Index Funds Aren't All Equal

Recipe For Gains

Cholesterol: How Low Should It Be?
Diet Alone Might Do The Trick

A League Of Your Own -- In A PC


FOOTNOTES

Bilbao In A Bottle?

A Suite For Fido

One Tough Tote On Wheels


THE BARKER PORTFOLIO

Is Goodyear's Stock Full Of Hot Air?


INSIDE WALL STREET

NPS: Ripe For A Buyout

Morgan Stanley Is Going For A Song

Whiffs Of A Sweet Deal For Winn-Dixie


FIGURES OF THE WEEK

Figures Of The Week

Online Extra: Production Index Components


EDITORIALS

Why Harvard And Wharton Are Wrong

Memo To The Fed: Prices Are Up


INTERNATIONAL -- FINANCE

Truly, A World Of Uncertainty
Separating The Wheat From The Chaff


INTERNATIONAL -- INDUSTRIES

Suppliers In A Squeeze


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures Of The Week (.pdf)
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