ISSUE DATE: April 12, 2004 =Subscribers Only

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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports


COVER STORY

3M's Rising Star
Jim McNerney is racking up quite a record at 3M. Now, can he rev up its innovation machine?
COVER IMAGE:  3M's Rising Star
GRAPHIC:  The Sum Of 3M's Parts
GRAPHIC:  McNerney's To-Do List
CHART:  The McNerney Magic
GRAPHIC:  From GE To 3M To...
GRAPHIC:  James McNerney
Why 3M Feels Right At Home In China
ONLINE EXTRA:  "The Hard Work In Leadership"



ASIAN COVER STORY

China's Trade Boss
Vice-Premier Wu Yi has an iron will. She'll need it when she comes to Washington to lead talks
COVER IMAGE:  China's Trade Boss
GRAPHIC:  Hot Seat In Washington
GRAPHIC:  Wu Yi


UP FRONT

Talk Show

Cingular Frets As AT&T Bleeds

A Really Selective Service

Quickie Sales For Bonds

Who's The Fastest Draw On The Web?

Women's Pace: Steady But Slow

Paul DePodesta: The Dodgers Draft An Ivy Leaguer

Godzilla's Rocking Chair Awaits

Outsourcing Foes Head For The Net


READERS REPORT

The Causes And Consequences Of America's Job Crisis

For Erskine Bowles, No Defense Was Necessary

Pleased As Punch To Work With Dell

Two Suggestions For The Livid Brokerage Customer


CORRECTIONS & CLARIFICATIONS

"The Gravy Train May Be Drying Up" (News: Analysis & Commentary, Apr. 5, 2004)

2004 BW50 Ranking (BusinessWeek 50, Apr. 5, 2004)


THE GREAT INNOVATORS

John Maynard Keynes: Capitalism's Savior


BOOKS

An Insider Blows The Lid Off

Online Extra: The Best-Seller List (.pdf)


TECHNOLOGY & YOU

Now You Can Deliver Your Own Webcast


ECONOMIC VIEWPOINT

The Right Remedy For Pricey Drugs


BUSINESS OUTLOOK

U.S.: Job Seekers' Foe Is Also Their Best Hope

Germany: Consumer Jitters Are Stalling The Recovery


NEWS: ANALYSIS & COMMENTARY

The New Fat Cats

Is Kerry's Jobs Proposal Jinxed?

Commentary: The Firepower In Consumers' Pockets

Commentary: Gene-Based Therapy: Back To The Couch

Take Me Out To The Webcast?


IN BIZ THIS WEEK

Kevin Sharer: Pipeline Dreams

This Way To The Hot Seat

S&P Gets A New Boss

Sharpened Fangs At FASB

Web Gaming: A Sure Thing?

Et Cetera...

Closing Bell: Best Buy


WASHINGTON OUTLOOK

After Sharpton: The Great Black Hopes

How Hot A Button Is Outsourcing?

Bush's Broadband Surprise


ASIAN BUSINESS

How China Is Hitting All The Right Notes

Commentary: Korea Is In No Danger From These Foreign Invaders


EUROPEAN BUSINESS

The Camphone Revolution
This High-Tech Marriage Is Working

Commentary: Europe Is Playing With Fire

Outsourcing's Russian Front


INTERNATIONAL OUTLOOK

Can A Lame Duck Keep French Reform Alive?

Afghanistan: A New Push For Aid

Mexico's Presidential Race Is Already On


SOCIAL ISSUES

Commentary: The Costco Way


INFORMATION TECHNOLOGY

Computer Associates: A Probe -- And A Bitter Feud
ONLINE EXTRA:  Former CEOs Should Just Fade Away


FINANCE

Home Buyers: ARMed And Dangerous?
¡Hola, Amigo! You're Approved

Hold Those Shares -- Or Else


LEGAL AFFAIRS

All Scrushy, All The Time
Scrushy On The Record


MARKETING

La-Z-Boy: Up From Naugahyde


SCITECH

Killer Staph Is Hitting The Streets


DEVELOPMENTS TO WATCH

Of Fish And Free Radicals

Which Genes Tell An Egg How To Become A Chicken?

Finally, Teeny Tickers For Tiny Tots

To Make A Quick I.D., Play It By Ear


BOOK EXCERPT

The Mouse Takes Manhattan


SPORTS BIZ

Comeback Of A Sports Superagent


PERSONAL BUSINESS

Where Investors Hunt For Refuge

A Muscle Truck That's All Looks

How To Reel In Soaring Pill Prices

Whatever Floats Your Boat

Homage To Catalonia's Bubbly


FOOTNOTES

Twin Tests For Stocks That Measure Up

College Break

A New Payment Alternative At Big Hotel Chains


THE BARKER PORTFOLIO

Will A Larger Chico's Look As Sharp?


INSIDE WALL STREET

Reebok Sprints Ahead

Is Borland In Microsoft's Sights?

Taking Heart At ATS Medical


FIGURES OF THE WEEK

Figures Of The Week

Online Extra: Production Index Components


EDITORIALS

Innovation Is Job One

The Fat Cats Are Cozier Than Ever


INTERNATIONAL -- READERS REPORT

Do Louis Vuitton Customers Care Where The Bags Came From?

China Has Miles To Go On The Information Highway

Here's To Cancer Cures, New Jobs Or Not

Why America Needs India And China To Get Rich Quick


INTERNATIONAL -- FINANCE

UniCredito: Is This Italian Bank A Powerhouse In The Making?

Luring German Investors Back Into The Pool


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures Of The Week (.pdf)
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