ISSUE DATE: January 12, 2004 =Subscribers Only

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Full Table of Contents
Cover Story
Special Report
Up Front
Readers Report
Books
Technology & You
Economic Viewpoint
Business Outlook
News: Analysis & Commentary
In Biz This Week



Washington Outlook
Asian Business
European Business
The Middle East
International Outlook
Inside Wall Street
Figures of the Week
Editorials


INTERNATIONAL EDITIONS
International -- Readers Report
International -- Int'l Figures of the Week



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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports


COVER STORY

The Best & Worst Managers Of The Year
From the pinnacle of performance to the depths of shame, 2003 witnessed a spectacular range of managerial achievement
COVER IMAGE:  The Best And Worst Managers Of The Year


SPECIAL REPORT

Industry Outlook 2004
It looks like a bang-up year ahead, but not for everyone. Here are the sectors to watch -- and some you may want to shun.


UP FRONT

Talk Show

Morgan's Microsoft Muddle

Could Local Radio K.O. Satellite?

How To Make A Corporate Cause Click

Getting A Head

The Quiz


READERS REPORT

Who's To Blame For Boeing's Troubles?

Giving Mutual-Fund Investors The Protection They Deserve

Overhauling Overtime: The Labor Dept. Responds


BOOKS

What Doesn't Get In The Paper


TECHNOLOGY & YOU

A Smart Watch With Some Lessons To Learn


ECONOMIC VIEWPOINT

How The Skeptics Missed The Power Of Productivity


BUSINESS OUTLOOK

U.S.: The Tea Leaves Still Say "Happy New Year"

Britain: Higher Rates, But Consumers Will Cope


NEWS: ANALYSIS & COMMENTARY

Detroit: Pedal To The Metal

This Holiday Season, Shoppers Blinked

Brainier Babies? Maybe. Big Sales? Definitely

Dean Starts Testing The Tightrope

Commentary: Shifting Work Offshore? Outsourcer Beware

First Data: The Power Behind The Plastic

Commentary: A Bum Steer On Mad Cow Disease


IN BIZ THIS WEEK

Fred Smith: Overnight Sensation

Death Of A Diet Drug

Cleaning Up A Chipmaker

Hotel Le Lehman?

Extra Eyes In The Sky

Et Cetera...

Closing Bell: Boeing


WASHINGTON OUTLOOK

Tobacco Regulation: It's No Pipe Dream

Fannie Is Watching Its Back

Stop Dean! Where? How?


ASIAN BUSINESS

Asia Loves Linux -- And Microsoft Scrambles

India: Big Pharma's New Promised Land?

Commentary: Japan: How To Turn An Illusory Recovery Into A Real One


EUROPEAN BUSINESS

How Parmalat Went Sour
Auditors Asleep At The Wheel. Sound Familiar?

Deutsche's Dilemma

He'll Need The Luck Of The Irish


THE MIDDLE EAST

The Kurds' New Cause


INTERNATIONAL OUTLOOK

Two Ways To Stop The Spread Of Nukes

Another Global Foray By Brazil's Lula

Israel Aircraft's Diversification Move


INSIDE WALL STREET

Quidel: Flu Test Fever

EDLG: A Class Act For Student Loans?

Orion: To Argentina, Via Vancouver


FIGURES OF THE WEEK

Figures Of The Week

Online Extra: Production Index Components

The Week Ahead


EDITORIALS

An Ambitious Agenda For 2004

Managers Of The Year


INTERNATIONAL -- READERS REPORT

What Software Patents Can -- And Can't -- Do

Don't Discount Detroit's Quality Rankings


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures Of The Week (.pdf)
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  MARKET INFO
DJIA 10318.16 -14.28
S&P 500 1091.38 -3.52
Nasdaq 2146.04 -10.78

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