ISSUE DATE: December 29, 2003 =Subscribers Only

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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports

COVER STORY

Where To Invest 2004
The rally of 2003 isn't over, say most experts -- but rough patches are forming. How to stay in the fast lane without spinning out.


UP FRONT

Talk Show

Is This Reformer Unreformed?

Call Centers, From "A" To "F"

Here's The Pitch

The High Cost Of Drugs Hits A Drugmaker

Dirty Laundry Is A Click Away

Silda Wall: Helping Kids Help Other Kids

Identity Thieves Love Citibank

Koreans Shun Their Bourse


READERS REPORT

The Challenge From India

Venezuela: What Chávez Is Doing Right

Earnings Transparency: Through A Glass, Darkly

Putting Aetna Under The Microscope


CORRECTIONS & CLARIFICATIONS

"A Painful Recovery For Aetna" (People, Dec. 8, 2003)

"Corporate Giving" ("America's Top Givers" Cover Story, Dec. 1, 2003)

"A Bush In Hand Is Worth...A Lot" (Asian Business, Dec. 15, 2003)

"One Sizzling Chinese IPO" (In Biz This Week, Dec. 22, 2003)

"Al's Bumpy Road To Cable Access" (Up Front, Dec. 8, 2003)


BOOKS

The BusinessWeek Best-Seller List (.pdf)

Can Gratitude Cure Americans' Woes?

Candid Candidates


TECHNOLOGY & YOU

Get Ready For An Innovative New Year


ECONOMIC VIEWPOINT

What's Really Feeding The Trade Deficit Beast


BUSINESS OUTLOOK

U.S.: Hopes For The New Year Aren't Just Sentimental

Japan: A Lot Of Drag On This Recovery


NEWS: ANALYSIS & COMMENTARY

That's One Problem Solved

Commentary: Forging One Nation From Three Agendas

Boeing: Putting Out The Labor Fires

Memo To: Ed Zander. Subject: Motorola

Net Phones Start Ringing Up Customers

Outsourcing: Look Who's Out Of Sorts

Why The Folks At ETS Flunked The Course


IN BIZ THIS WEEK

Roger Deromedi: Big Cheese At Kraft

New Broom At The Big Board

Citizen Wasserstein

Intel Inside Your TV

Son Of NAFTA?

Et Cetera...

Closing Bell: Circuit City Stores


WASHINGTON OUTLOOK

The South: Will The Last Dem Turn Out The Lights?

Thanks, Al -- I Think

Spooks Spooked By The Dean Team

No Slowdown In The Money Race


ASIAN BUSINESS

They're Huge, Heavy -- And Lovable

Freed From Daewoo, The Daewoos Thrive


EUROPEAN BUSINESS

Commentary: Will Europe Become A Backwater?

A Hollywood Makeover In Munich

GM: Stepping On The Gas In Russia

Cowboys On The Continent


THE BARKER PORTFOLIO

Hungry For Income? Try These REITs


INSIDE WALL STREET

Faster Pulse At Esperion

Travelers And St. Paul -- Under One Big Umbrella

TLC Vision Is Eyeing Macular Degeneration


FIGURES OF THE WEEK

Figures Of The Week

Online Extra: Production Index Components


EDITORIALS

It Was A Year Of Turnarounds And (Mostly) Welcome Surprises


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures of the Week (.pdf)
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  MARKET INFO
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