ISSUE DATE: November 24, 2003 =Subscribers Only

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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports


COVER STORY

Heiress In Handcuffs
Lea Fastow is charged with helping husband Andy orchestrate the white-collar crime of the century. Now she could be the key to nailing Enron's top dogs
COVER IMAGE:  Heiress In Handcuffs
GRAPHIC:  Why Lea Fastow Matters
GRAPHIC:  Enron's Top Leadership In 2000
GRAPHIC:  From Luxury To Infamy



INTERNATIONAL COVER STORY

Cisco's Comeback
After an initial period of denial, CEO Chambers seized on the tech slump as an opportunity to rethink every aspect of the company. Now, the once-sullied highflier is stronger than ever. How did Chambers and his team pull it off?
COVER IMAGE:  Cisco's Comeback
GRAPHIC:  Cisco's Savvy Overhaul
CHART:  Trouncing Rivals
GRAPHIC:  The Challenges Ahead
ONLINE EXTRA:  John Chambers: "We Never Lost Track"
ONLINE EXTRA:  Where Cisco Is Looking for Growth


SPECIAL REPORT -- THE WEB SMART 50

The Web Smart 50
The bust is over. The Internet is not only cool again, it's hot. Here are 50 companies that saw the rebound coming. We've devided them into six categories and have shown how they're using the Web to benefit their customers -- and themselves


UP FRONT

Talk Show

Chutzpah On Tobacco Road

The Jets: A West Side Story

Arnold: The Name's Bond

Choosing A Hands-Off Manager

Turkey Time

Big Blue's Not-So-Big Computer

Jeffery Boyd: Profits? What Else Ya Got?

Fists Are Flying Over Online Booze

Concorde Parts For The Backyard


READERS REPORT

Is George W. Bush Doing Right By The Environment?

Why Labor Is Backing Notebaert's Quest At Qwest

Three Resounding Raspberries For Dell

Discrimination Against The Poor Is Still Discrimination


CORRECTIONS & CLARIFICATIONS

"Is Viagra Vulnerable?" (Marketing, Oct. 27, 2003)

"BofA Heads Back To Main Street" (News Analysis & Commentary, Nov. 10, 2003)

"What's In A Name For Black Job Seekers?" (Economic Viewpoint, Nov. 3, 2003)

"Mega Plane" (The Corporation, Nov. 10, 2003)


BOOKS

How The Parties Got That Way


TECHNOLOGY & YOU

HDTV: The Floodgates Are Opening


ECONOMIC VIEWPOINT

Harping On The Deficit May Undo The Dems


ECONOMIC TRENDS

Is Inflation Set To Surge?

Teacher Tests Fail The Grade

A Lifeline For Poor Nations


BUSINESS OUTLOOK

U.S.: The Jobless Recovery: Kiss It Good-Bye

Australia: Careful Of That Rate Hike, Mate


NEWS: ANALYSIS & COMMENTARY

The General Stumbles

Online Extra: Wesley Clark In His Own Words

Not Exactly A Kodak Moment

Online Extra: What It "Boils Down To" For Kodak

The Big Board's Blueprint: Done Deal?

Commentary: Why Greenspan Will Just Let It Ride

Look Who's Buzzing The Discounters


IN BIZ THIS WEEK

David Bell: Wreck On Mad Ave

China: Drive Right On In

A Retreat By Oracle?

Deal City For Vivendi

Why Merck Feels Blue

Et Cetera...

Closing Bell: EchoStar Communications


WASHINGTON OUTLOOK

Will Bush And Dean Kill Public-Financed Races?

The WTO: Love It Or Leave It?


ASIAN BUSINESS

Tough Love For Thai Airways

South Korea: Plugging Into Batteries In A Big Way

How To Succeed In The Chinese Ad Biz


EUROPEAN BUSINESS

Europe Is For Laptop Lovers

Meet The Continent's Mighty Midgets

The Return Of The Deal

Commentary: Can Putin Contain The Fallout?

Switzerland: A Hard-Right Kick In The Pants


INTERNATIONAL OUTLOOK

It's Getting Hot In The House Of Saud

Will Another Trade Deal Derail?

A New Political Dynamic In Japan


SOCIAL ISSUES

Labor Sharpens Its Pension Sword


SCIENCE & TECHNOLOGY

Barring The Door Against AIDS


CORPORATION

Cardinal Health, Heal Thyself


MANAGEMENT

For MBAs, The Famine Is Over


MARKETING

The Second Coming Of Cadillac


FINANCE

A Fair Deal -- But For Whom?

What A Difference A Phrase Makes

Commentary: Chicago: Afraid Of A Little Competition?


ENVIRONMENT

The Race To Save A Rainforest


PERSONAL BUSINESS

A Tax Ambush?

Six Funds To Ride In Asia

Satellite Radio: Two For The Road

Hungry In Paris? Head For A Hotel

Through A Lens, Musically


FOOTNOTES

Serve Up Some Meaning On Turkey Day

Tote That Toddler

Funnel That Cash


THE BARKER PORTFOLIO

Is Starwood Losing Star Power?


INSIDE WALL STREET

A Deeper Shine At Patina

Cybersource: Just Right For First Data?

More Starring Roles For Entertainment Properties


FIGURES OF THE WEEK

Figures of the Week (.pdf)

Online Extra: Production Index Components


EDITORIALS

The Debate Over Deficits

The Perils Of Protectionism


INTERNATIONAL -- READERS REPORT

Behind U.S. Business' Rush To China

China: Is Its Economic Heyday Really In Jeopardy?

Thirty-Five Hours A Week Sounds About Right

The People's Carmaker? Not Anymore

In Defense Of John D. Rockefeller Sr.

Cultural Education For Indian Call Centers

In Architecture, Function And Form Must Be Fused

Is Russell Simmons Really All That?


INTERNATIONAL -- CORRECTIONS & CLARIFICATIONS

"Global Warming Is Cyclical, Not Man-Made" (Readers Report, Nov. 10, 2003)


INTERNATIONAL -- FINANCE

Britain: Reform Fever Hits The City, Too

A Central Banker Winning Kudos


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures of the Week (.pdf)
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