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November 24, 2003 BW Magazine Table of Contents

November 24, 2003 The Web Smart 50 Table of Contents


INTRODUCTION
COLLABORATION
CUSTOMER SERVICE
CUSTOMIZATION
STREAMLINING
MANAGEMENT
CUTTING EDGE

ONLINE FEATURES Book Reviews BW Video Columnists Interactive Gallery Newsletters Past Covers Philanthropy Podcasts Special Reports BLOGS Auto Beat Bangalore Tigers Blogspotting Brand New Day Byte of the Apple Economics Unbound Eye on Asia Fine On Media Green Biz Hot Property Investing Insights Management IQ NEXT: Innovation NussbaumOnDesign Tech Beat Working Parents TECHNOLOGY J.D. Power Ratings Product Reviews Tech Stats Wildstrom: Tech Maven AUTOS Home Page Auto Reviews Classic Cars Car Care & Safety Hybrids INNOVATION
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The WebSmart 50


INTRODUCTION
The Web Smart 50
Meet the masters of the Web. We've divided them into six categories and have shown how they're using the Web to benefit their customers -- and themselves


COLLABORATION
Mattel

Online Extra: Taking Mattel from "Atoms to Electrons"
 

Alcoa

IBM

Eli Lilly

Lockheed Martin

Homeland Security Dept.

Sony

Saint Alphonsus

Bovis Lend Lease


CUSTOMER SERVICE
Krispy Kreme

Gilbane

GM

IndyMac Bancorp

Online Extra: IndyMac's Home Loans in a Snap
 

Intrawest

JetBlue

Owens & Minor

UPS

Charles Schwab

Landstar

TaylorMade


CUSTOMIZATION
BMW

Harrah's

Online Extra: Harrah's: A Big Payoff from Loyalty
 

Northern Group Retail

Online Extra: Northern Group: Smart Pricing Via Software
 

Stop & Shop

Wells Fargo


STREAMLINING
FBI

GE

Imperial Sugar

Nike

Posco

Progressive Insurance

Whirlpool

Sutter

Shiseido

HIP


MANAGEMENT
Yellow

BostonCoach

Bristol-Myers Squibb

CareGroup

Kinko's


CUTTING EDGE
Fresh Direct

Amazon.com

Wal-Mart

Dell

Florida Virtual School

Metro

P&G

Cisco

Online Extra: How Cisco Saves with Net Telephony
 

Wegmans

eArmyU
The WebSmart 50
(in alphabetical order)
Company
(link to story)		 Ticker (if available)
Alcoa (AA)
Amazon.com (AMZN)
BMW  
Boston Coach  
Bovis Lend Lease  
Bristol-Myers Squibb (BMY)
CareGroup  
Charles Schwab (SCH)
Cisco (CSCO)
Dell (DELL)
eArmyU  
Eli Lilly (LLY)
FBI  
Fresh Direct  
Florida Virtual School  
GE (GE)
GM (GM)
Gilbane  
Harrah's (HET)
HIP  
Homeland Security Dept.  
IBM (IBM)
Imperial Sugar (IPSU)
IndyMac Bancorp (NDE)
Intrawest (IDR)
JetBlue (JBLU)
Kinko's  
Krispy Kreme (KKD)
Landstar (LSTR)
Lockheed Martin (LMT)
Mattel (MAT)
Metro  
Nike (NKE)
Northern Group Retail  
Owens & Minor (OMI)
Posco (PKX)
P&G (PG)
Progressive Insurance (PGR)
St. Alphonsus  
Shiseido  
Sony (SNE)
Stop & Shop  
Sutter Health  
TaylorMade  
UPS (UPS)
Wal-Mart (WMT)
Wegmans  
Wells Fargo (WFC)
Whirlpool (WHR)
Yellow Corp. (YELL)
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