ISSUE DATE: November 3, 2003 =Subscribers Only

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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports


COVER STORY

What You Don't Know About Dell
A look at the management secrets of the best-run company in technology
COVER IMAGE:  What You Don't Know About Dell
GRAPHIC:  Managing The Dell Way
GRAPHIC:  Beyond The PC
GRAPHIC:  Building A Behemoth

Michael Dell's Secret Weapon


SPECIAL REPORT -- THE BW/ARCHITECTURAL RECORD AWARDS

The BW/Architectural Record Awards
Far more than a beauty contest, this competition judges architecture on how well it solves business problems. The winners range from Gannett's new headquarters in Virginia to a childbirth clinic in Japan


UP FRONT

Talk Show

Keeping Closer Track Of K-Rations

A Game Of Cat And Mouse

No Santa This Year, Virginia

More Than One Way To Feed A Fat Cat

Corporate Trimming

Nancy Higgins: Teaching MCI Right From Wrong

Overseas Adventure For U.S. Toys

A Spanish Bubble About To Burst?


READERS REPORT

China's Trade Edge And America's Weakness

A Rebuttal From The Chicago Merc

Big Pharma: "Still Singing The Same Tune"

An Architect's Role: A Primer

Ge's Jeff Immelt Gains A Fan


CORRECTIONS & CLARIFICATIONS

"A New Oxymoron: Hip Minivan" (Personal Business, Oct. 20, 2003)

"It's Hybrid Time. Where's Detroit?" (Oct. 27, 2003)

"Something's Got To Give" (News: Analysis & Commentary, Oct. 20, 2003)

"Do-Not-Call: Waiting" (In Business This Week, Oct. 13, 2003)


BOOKS

PDF: The Businessweek Best-Seller List (.pdf)

Rockefeller's Baby: Mass And Class

Info-Tech Payoff


TECHNOLOGY & YOU

E-Mail That Blows The Others Away


ECONOMIC VIEWPOINT

What's In A Name For Black Job Seekers?


BUSINESS OUTLOOK

U.S.: The Virtuous Cycle Is Finally Kicking In

Argentina: Playing Hardball With Creditors


NEWS: ANALYSIS & COMMENTARY

What Happened To Deflation?

Why Your Premiums Are Still On The Rise

Corporate Profits Are On A Tear
PDF: They're Ba-a-ack (.pdf)

Mutual Funds Squirm In The Searchlight

Mutual Funds: Skedaddle Time?

Medicare: The Ends Justify The Means Test

Commentary: The Kodak Revolt Is Short-Sighted

Nike's New Advice? Just Strut It


IN BIZ THIS WEEK

William Harrison: Morgan's Muscle

Euro Disney: Feeling Dizzy

Lucent: Back In The Black

Merck's Flu Is Catching

Caution At Amazon

Et Cetera...

Closing Bell: Tenet Healthcare


WASHINGTON OUTLOOK

Jobs: So Many Ideas, So Few Worth A Damn

Howard Dean: Reagan Redux?

Syrian Sanctions?


ASIAN BUSINESS

Is China's Boom In Danger?

Commentary: This Time, Sony Better Finish The Job

A Surprise Ending At Hanaro Telecom


EUROPEAN BUSINESS

Will Yankee Drivers Buy VW Luxury?

They're Changing The Face Of Europe

Commentary: Back To The Bad Old Days Of Strikes?


INTERNATIONAL OUTLOOK

A Family Feud Could Hobble The EU

An Independent Push For Mideast Peace

A Turn To The Right In Switzerland


SOCIAL ISSUES

A New Minority Track To Higher Ed


INFORMATION TECHNOLOGY

Qwest: Off The Critical List, But...

Palm Reaches Out For A Hand


SCIENCE & TECHNOLOGY

Computing That Only Looks Like Child's Play


INDUSTRY INSIDER

Chip Design Will Go East, Too


INDUSTRIAL MANAGEMENT

A Chip Boom? In Asia, At Least
Few Fabs For The Fabless


PEOPLE

Putting A Pretty Face On Revlon
ONLINE EXTRA:  Revlon's Jack Stahl: "I Love Brands"


THE CORPORATION

Biotech: Teva's Next Triumph?


GOVERNMENT

How Green Is The White House?


FINANCE

Big Board Specialists Under Siege

Chairman Donaldson On The Record

The Ups And Downs Of Market Liquidity


PERSONAL BUSINESS

Sharpen Your Internet Search

Back To The Futures, With Less Risk

Mom And Dad, I'm Home--Again

Hitting The Sweet Spot

Deflecting A Blow From Uncle Sam


FOOTNOTES

Don't Leave So Soon

Lightening The Load

Time Off


THE BARKER PORTFOLIO

A Mall Mammoth With Little Room To Grow?


INSIDE WALL STREET

Handhelds Are Clicking

Spectrum's New Cancer Weapons

The Heavy Trading In Strategic Diagnostics


FIGURES OF THE WEEK

Figures Of The Week (.pdf)

Online Extra: Production Index Components


EDITORIALS

Mutual Funds: It Gets Worse

Bush's Enviro Report Card


INTERNATIONAL -- READERS REPORT

Two Sides Of India's Tech Revolution

Mobile Phones Are Really Taking Over

Britain's Poor Record On Self-Regulation

Why Turkey Is Gun-Shy About Sending Troops To Iraq

The Right Way To Rebuild Afghanistan

Another Way To Measure An MBA's Value


INTERNATIONAL -- FINANCE

Where Offshore Funds Are Finding Gems
PDF: Offshore Funds Scoreboard (.pdf)
ONLINE EXTRA:  Interactive Offshore Funds Scoreboard
ONLINE EXTRA:  Global Funds Screener
Thai Investing: More Thrills Ahead?


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures Of The Week


INTERNATIONAL -- EDITORIALS

China: Beware The Bust
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