ISSUE DATE: October 13, 2003 =Subscribers Only

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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports


COVER STORY

The Web Mogul
Barry Diller never had a secret plan to take over Vivendi. But he does have a not-so-secret plan to rule the Web
COVER IMAGE:  The Web Mogul
GRAPHIC:  Diller's Internet Empire
GRAPHIC:  Barry Charles Diller
COMMENTARY:  How Diller Can Win Over Wall Street



INTERNATIONAL -- ASIAN COVER STORY

India's Tech King
Azim Premji transformed a cooking oil company into an IT power. Now he's expanding his global reach
COVER IMAGE:  The Tech King
GRAPHIC:  Azim Premji
GRAPHIC:  The Road Ahead


INTERNATIONAL -- EUROPEAN COVER STORY

Nokia's Big Leap
It's challenging Nintendo and Sony with a handset that plays games. Can a phonemaker score in the entertainment biz?
COVER IMAGE:  Nokia's Big Leap
GRAPHIC:  Birth of a Game Machine
GRAPHIC:  Oof! Pow! Splat!
GRAPHIC:  A Guided Tour of the N-Gage
What's Playing in Japan


UP FRONT

Talk Show

HP Wishes upon a Star

Now, This Is Going to Hurt...

What Was Dick Tracy's Monthly Fee?

Multiscreen Moscow

From Bhopal to the IMF

How Casinos Are Hogging the Chips

A Call Is a Call Is a Call

The Stat


READERS REPORT

All MBAs Are Not Created Equal

More Media Cross-Ownership Will Help, Not Hurt, Local News

The War in Iraq: Smart Move -- or Deceit?

Smarter Research Means Higher Productivity


CORRECTIONS & CLARIFICATIONS

"Striking out on their own" (Cover Story, Sept. 22, 2003)

"Colin Powell: On Iraq, Bush, and his job" (News: Analysis & Commentary, Sept. 22, 2003)

"Sweet licensing deals for Acacia" (Inside Wall Street, Oct. 6, 2003)

"Enron's bankers feel the heat" (In Business This Week, Sept. 29, 2003)


BOOKS

Stuck in the Slow Lane

Show and Tell

Swept Away


TECHNOLOGY & YOU

Push-to-Talk: Nextel Is Still the One to Beat


ECONOMIC VIEWPOINT

The Big Board: Crying Out for Regulation


ECONOMIC TRENDS

Russia's Huge Health Hurdle

As the CEO Turns

Chief Financial Optimists


BUSINESS OUTLOOK

U.S.: Housing: Still Solid, but Creaking a Little

Britain: A Rate Hike -- But Not Right Away


NEWS: ANALYSIS & COMMENTARY

Is the Job Drain China's Fault?

Commentary: Iraqi Debt: Fast-Track the Restructuring

Wesley Clark: Marching Down the Middle

Commentary: Drug R&D: Must Americans Always Pay?

Tuning Up for the Online Music Business

Is This Any Way to Run a Bank?


IN BIZ THIS WEEK

Al Gore: Media Maven?

Cisco Tables Its Case

Do-Not-Call: Waiting

The Ill Feeling Is Mutual

Help for Yakkers

Et Cetera...

Closing Bell: Eli Lilly


WASHINGTON OUTLOOK

Why the President Is in Such a Slump

Wes Clark, Independent Man


ASIAN BUSINESS

Monsters on the High Seas

Keeping Money in Line with Mecca


EUROPEAN BUSINESS

Commentary: Labour's Deep Bench

Commentary: Can Brussels Police Itself?


INTERNATIONAL OUTLOOK

France's Economic Reforms: Fizzling Out?

European Airlines: Consolidation Fever?

A New Bid to Oust Venezuela's Chávez


SPECIAL REPORT -- SMALL BUSINESS

Right Place, Right Time
Small, Yes -- But with a Big Back Office
Throwing a Line to Uninsured Workers


DEVELOPMENTS TO WATCH

Introduction

Why Did Prostate Cancer Death Rates Fall?

Harnessing Heat Shock Proteins

Drugs That Are Good at Multitasking

Patterns in the Genes


THE CORPORATION

Will Jeff Immelt's New Push Pay Off for GE?

Online Extra: Immelt on Being an "Embedded Partner"

Keep the Customer Satisfied


LEGAL AFFAIRS

Inside Frank Quattrone's Money Machine

Online Extra: Silicon Valley's Blurry Ethical Vision


FINANCE

Board, Interrupted

Commentary: Fannie and Freddie: Breaking Up Is Good to Do

TIAA-CREF: Moving Out of the Ivory Tower

Online Extra: More Service, Fewer Silos at TIAA-CREF

Commentary: FASB: The Devil Is the Details


INFO TECH

Can Sun Weather the Dark Days?


SOCIAL ISSUES

The Split Over School Vouchers


MANAGEMENT

He Bet on Botox -- And Won


PERSONAL BUSINESS

A Closer Look at All Those Write-offs

The Fine Art of Finding the Fat

A Shot of Swank for Atlantic City

Fliers' Dilemma: Save Now or Later?

Paddle, Anyone?


FOOTNOTES

Where to Arm Yourself against the Flu

The Options Hit

And Now, Disposable DVDs


THE BARKER PORTFOLIO

A Gold Mine Called the Big Board?


INSIDE WALL STREET

Berkley: A Good Risk

Liberty Media: Set for a Rebound?

Sontra Medical Looks Healthier with Bayer


FIGURES OF THE WEEK

Figures of the Week (.pdf)

Online Extra: Production Index Components


EDITORIALS

Don't Blame Job Woes on China

Washington's Fiscal Fantasies


INTERNATIONAL -- READERS REPORT

Younger U.S. Workers Have an Ax to Grind, Too

The War in Iraq: Smart Move -- or Deceit?


INTERNATIONAL -- CORRECTIONS & CLARIFICATIONS

"Stalled" (European Edition, Cover Story, Sept. 29, 2003)


INTERNATIONAL -- FINANCE

Is WestLB on Its Last Legs?

Continental Drift -- Toward Inflation

Online Extra: Gold Is Looking Mighty Precious

The Asset Sale of a Lifetime?


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures of the Week (.pdf)
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