COVER STORY
The New Blue Lou Gerstner saved Big Blue. Now it's up to new CEO Sam Palmisano to restore it to greatness
COVER IMAGE: Remaking IBM
GRAPHIC: IBM's Bold Bets
GRAPHIC: Blueprint for Big Blue
GRAPHIC: The Evolution of E-Business on Demand
Q&A: "We Have Reinvented Ourselves Many Times" (extended)
ONLINE EXTRA: "Start Small. And Go from There"
SPECIAL REPORT -- OIL AND WAR
Oil and War Gauging the impact around the globe
Feeling the Pain If oil prices stay high, countries in Asia and Europe will suffer the most
Commentary: Only a Glancing Blow to the U.S. Economy
SPECIAL REPORT -- CFOS ON THE HOT SEAT
CFOs on the Hot Seat Since the scandals, they're struggling to restore confidence. But along with the pressure comes more power
ONLINE EXTRA: Complete Results of the BW/Deloitte Poll (.pdf)
UP FRONT
Talk Show
Different Schools of Thought
Older, Wiser Napsters
States in a Sorry State
Piloting JetBlue and eBay
Operation Enduring Stains
READERS REPORT
The Oil Debate Goes On
Getting It Right at McDonald's
BOOKS
How Andersen Turned to the Dark Side
TECHNOLOGY & YOU
In Search of the Perfect Combo
ECONOMIC VIEWPOINT
Why War with Iraq Is Not about the Oil
BUSINESS OUTLOOK
U.S.: Consumers Are on Hold, but They Haven't Hung Up
Global Demographics: The Group of Seven's Senior Moment
NEWS: ANALYSIS & COMMENTARY
The Cash Squeeze on Terror Inc.
Ready for the War Dividend?
Commentary: The Airlines' Unlikely Catalyst for Change
Laptop Makers Don't Want This Intel Inside
IN BUSINESS THIS WEEK
Frank Quattrone's Quagmire
Musical Chairs with Media Assets
Depressing News for Paxil
The SEC: Post-Pitt Precautions
Fleming Takes a One-Two Punch
Martha's Lower Standard of Living
Et Cetera...
Fender Bender
WASHINGTON OUTLOOK
Ire over Iraq Starts Tripping Up Trade with Europe
Dean Gets Some Buzz
The Envelope, Please
What's Cooperation
INTERNATIONAL BUSINESS
The Race to Succeed Carlos Ghosn
That Sinking Feeling at Suez
A Brouhaha over German Bond Ratings Executives are up in arms over ratings downgrades and are asking for a "European" agency
INTERNATIONAL OUTLOOK
The U.S. Is Wading Deeper into Colombia's War
Exchanging Arab Insults
Troubles in Warsaw
PEOPLE
The House of Pritzker
ECONOMICS
Commentary: Bush's Guns-and-Butter Dilemma
WORKPLACE
Palace Coup at the AFL-CIO
A Life Insurer in Need of a Lifeline
DEVELOPMENTS TO WATCH
Introduction
When Physicists Team Up with Physicians
Computing at the Atomic Scale--and Below
Left-Handed Lenses
Innovations
SCIENCE & TECHNOLOGY
Why Settle for 20/20?
MARKETING
An "American BMW"? Don't Hold Your Breath
BUSINESSWEEK INVESTOR
B-Schools: Should You Go for It?
What B-Schools Want Now
When an MBA Isn't Enough
Where's the Pacifica's Power?
Look Out, Bells: The Web Is Calling
The Extra-Innings Job Search
Q&A: Table for One, Please
Martini Marvels
DIVIDENDS
The Stat
Hedge That Trip
No Tangles
I-Way Haggling
THE BARKER PORTFOLIO
Will Energizer Give Schick a New Edge?
INSIDE WALL STREET
"Buyouts Are Back"
Why Kinross Could Gleam Brighter Still
A Promising Partner for Matrix
FIGURES OF THE WEEK
Figures of the Week (.pdf)
EDITORIALS
The Bear Market: A Little Perspective
CEO Risk-Takers Will Take All
A Believable Bottom Line Is Back
INTERNATIONAL -- READERS REPORT
Why Young Koreans Back President Roh
20th Century Organizations, 21st Century Problems
Taking on Saddam: What Role Does Public Opinion Play?
INTERNATIONAL -- ASIAN BUSINESS
India Is Living Up to Its Promise
INTERNATIONAL -- EUROPEAN BUSINESS
Foreign Carmakers Gain in Russia
Online Travel Companies Get the Last Laugh
INTERNATIONAL -- FINANCE
Europe's Insurers Take Cover
Making the Stodgy Look Brilliant
Better Ammo for Angry Shareholders?
INTERNATIONAL -- INT'L FIGURES OF THE WEEK
International Figures of the Week (.pdf)
INTERNATIONAL -- EDITORIALS
Time to Act on the Oil Supply
Online Highlights
from this issue
Magazine Forums
Cover Photograph by Brad Trent
RECENT ISSUES
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SPECIAL REPORTS
Best Global Brands
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Best Places to Launch a Career
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BusinessWeek 50
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Asia's BusinessWeek 50
Europe's BusinessWeek 50
Customer Service Champs
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Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100
Info Tech 100
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World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services
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