ISSUE DATE: January 13, 2003
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COVER STORY

The Best & Worst Managers of the Year
If ever there was a year to examine the many ways managers succeed -- or fail -- turbulent 2002 was it. Plus: Managers to Watch; The New Bosses; The Perp Walk; And more
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SPECIAL REPORT -- INDUSTRY OUTLOOK

Industry Outlook 2003
The ways sectors behave after recessions have changed, leading to a new cycle of head-scratching. Here's a look at how 2003 is shaping up for 20 major industries in the U.S.


UP FRONT

Talk Show

United's Directors: Working for Free?

The Feds Fail Aerial Firefighters

HDTV's Blast from the Past


READERS REPORT

How Responsive Should the Fed Be?

Another Take on Kozlowski's Rise at Tyco

Greater China: Progress--and Misplaced Anxiety


CORRECTIONS & CLARIFICATIONS

"When bulls get the hook, it may be time to buy" (Finance, Dec. 23, 2002)


BOOKS

From Dot-Bombast to Dot-Bomb


TECHNOLOGY & YOU

A Firefight over Burning DVDs


ECONOMIC VIEWPOINT

Why Europe Is Even More Sluggish Than the U.S.


BUSINESS OUTLOOK

U.S.: When Will Corporate America Pry Open Its Wallet?

Israel: This Slowdown Is Going to Hang Around


NEWS: ANALYSIS & COMMENTARY

The Dollar Is Soggy, and Still Sliding
Dividends: Can a Tax Cut Crank Up the Economy?

The Bankruptcy Run Isn't Slowing

A Thorny Question for Donaldson

Commentary: Why Inoculating Big Pharma from Vaccine Lawsuits Makes Sense

The Great SUV Showdown

As Satellite Dishes It Out, Cable TV Fights Back

Commentary: Will a Chance for Asbestos Reform Be Missed?

An Uphill Battle on the Slippery Ski Slopes


WASHINGTON OUTLOOK

The FCC: It's Show Time for Michael Powell

Stem-Cell Setback?


INTERNATIONAL BUSINESS

North Korea: How Dire a Threat?
COMMENTARY:  There's a Crisis in the South, Too

Commentary: Stop Feeding the Losers, Toyota

What's This? The French Love McDonald's?
Gallic twists on the chain's formula are luring crowds -- and giving its parent a boost

Buy a Toaster, Open a Bank Account


INTERNATIONAL OUTLOOK

Iran: Will Economic Reforms Keep the Mullahs on Top?

An American Outpost in Africa


INSIDE WALL STREET

Costco: A Bargain?

Beaten-Down Cross Country May Be Due for Relief

A Smoother Flight for Herley Industries


FIGURES OF THE WEEK

Figures of the Week (.pdf)


EDITORIALS

What's Missing from the Dividend Debate

How Managers Can Hit a Higher Mark


INTERNATIONAL -- READERS REPORT

The Myth of Britain's Economic Prowess

Why Japanese Carmakers Are Lagging in Europe

Who Gave Woodward Classified Information?

The EC Is Tightly Monitoring Europe's Boards

This Customer Has a Message for AOL


INTERNATIONAL -- INT'L BUSINESS

A Slippery Patch for Russian Oil
It's having mixed success in Central and Eastern Europe, and memories of Soviet domination are not the only reason

Eurostar Is Looking Dimmer


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures of the Week (.pdf)
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  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports

  MARKET INFO
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