COVER STORY
The Best & Worst Managers of the Year If ever there was a year to examine the many ways managers succeed -- or fail -- turbulent 2002 was it. Plus: Managers to Watch; The New Bosses; The Perp Walk; And more
SPECIAL REPORT -- INDUSTRY OUTLOOK
Industry Outlook 2003 The ways sectors behave after recessions have changed, leading to a new cycle of head-scratching. Here's a look at how 2003 is shaping up for 20 major industries in the U.S.
UP FRONT
Talk Show
United's Directors: Working for Free?
The Feds Fail Aerial Firefighters
HDTV's Blast from the Past
READERS REPORT
How Responsive Should the Fed Be?
Another Take on Kozlowski's Rise at Tyco
Greater China: Progress--and Misplaced Anxiety
CORRECTIONS & CLARIFICATIONS
"When bulls get the hook, it may be time to buy" (Finance, Dec. 23, 2002)
BOOKS
From Dot-Bombast to Dot-Bomb
TECHNOLOGY & YOU
A Firefight over Burning DVDs
ECONOMIC VIEWPOINT
Why Europe Is Even More Sluggish Than the U.S.
BUSINESS OUTLOOK
U.S.: When Will Corporate America Pry Open Its Wallet?
Israel: This Slowdown Is Going to Hang Around
NEWS: ANALYSIS & COMMENTARY
The Dollar Is Soggy, and Still Sliding
Dividends: Can a Tax Cut Crank Up the Economy?
The Bankruptcy Run Isn't Slowing
A Thorny Question for Donaldson
Commentary: Why Inoculating Big Pharma from Vaccine Lawsuits Makes Sense
The Great SUV Showdown
As Satellite Dishes It Out, Cable TV Fights Back
Commentary: Will a Chance for Asbestos Reform Be Missed?
An Uphill Battle on the Slippery Ski Slopes
WASHINGTON OUTLOOK
The FCC: It's Show Time for Michael Powell
Stem-Cell Setback?
INTERNATIONAL BUSINESS
North Korea: How Dire a Threat?
COMMENTARY: There's a Crisis in the South, Too
Commentary: Stop Feeding the Losers, Toyota
What's This? The French Love McDonald's? Gallic twists on the chain's formula are luring crowds -- and giving its parent a boost
Buy a Toaster, Open a Bank Account
INTERNATIONAL OUTLOOK
Iran: Will Economic Reforms Keep the Mullahs on Top?
An American Outpost in Africa
INSIDE WALL STREET
Costco: A Bargain?
Beaten-Down Cross Country May Be Due for Relief
A Smoother Flight for Herley Industries
FIGURES OF THE WEEK
Figures of the Week (.pdf)
EDITORIALS
What's Missing from the Dividend Debate
How Managers Can Hit a Higher Mark
INTERNATIONAL -- READERS REPORT
The Myth of Britain's Economic Prowess
Why Japanese Carmakers Are Lagging in Europe
Who Gave Woodward Classified Information?
The EC Is Tightly Monitoring Europe's Boards
This Customer Has a Message for AOL
INTERNATIONAL -- INT'L BUSINESS
A Slippery Patch for Russian Oil It's having mixed success in Central and Eastern Europe, and memories of Soviet domination are not the only reason
Eurostar Is Looking Dimmer
INTERNATIONAL -- INT'L FIGURES OF THE WEEK
International Figures of the Week (.pdf)
Online Highlights
from this issue
Magazine Forums
Cover Photographs (Clockwise from Top Left) Photographs by Wyatt McSpadden; Bloomberg News,; chriscasaburi.com; Tom Wagner/Corbis Saba; Michele Asselin; Meigneux/Sipa; David Strick; Bloomberg News; Toru Yamanaka/AFP
RECENT ISSUES
Where to Invest in 2003
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SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable
Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates
BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50
Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey
Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100
Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars
World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services
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