THE BEST & WORST MANAGERS
The Best (& Worst) Managers of the Year
If ever there was a year to examine the many ways in which managers succeed--and fail--turbulent 2002 was it
Susan Kropf & Andrea Jung
Avon Products
Michael O'Leary
Ryanair
Fujio Cho
Toyota Motor
Michael Dell
Dell Computer
Stefan Persson
Hennes & Mauritz
Robert Tillman
Lowe's
Ken Kutaragi
Sony Computer Entertainment
Les Moonves
CBS
John Thompson
Symantec
Lindsay Owen-Jones
L'Oreal
Joe Neubauer
Aramark
A. G. Lafley
Procter & Gamble
Rich Barton
Expedia
Dick Kovacevich
Wells Fargo
Jim Sinegal
Costco
The Best Managers Photo Essay
Making the Best of a Bad Situation
A little ingenuity went a long way--even in battered industries
Was Buffett Right?
Repeat Performers
These bosses keep the good times rolling, even when times are tough
The New Bosses
In a business climate this tough, the new breed had better have a thirst for challenge
Managers to Watch
Some of the honchos who have surprised us before could do so again in 2003
The Worst Managers:
Sandy Weill
Citigroup
Dick Brown
Electronic Data Systems
Bill Harrison
J.P. Morgan Chase
James & Charles Dolan
Cablevision
Peter Dolan
Bristol-Myers Squibb
Paul Allen
Charter Communications
Barry Melancon
American Institute of CPAs
Edgar Bronfman
Vivendi Universal
Dan Brewster
Gruner + Jahr
Gerald Levin
AOL Time Warner
Hershey Trust Co.
Good Timing
Some corporate bigwigs made their moves at eerily fortuitous moments
The Fallen
Debt, financial chicanery, and bad decisions were among the ills in these corner offices
Padded Resumes
Fake laurels that went unnoticed for years
The Perp Walk
Watching executives climb the courthouse steps became a spectator sport in 2002
Under Fire
These execs, too, are embroiled in a range of investigations
The Whistle Blowers
They raised the alarm about misdeeds at their employers--and made history in the process
Watchdogs in Action
The Welch Legacy
As Jack's own star dims a bit, his GE disciples are managing with mixed results
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SPECIAL REPORT
Industry Outlook 2003
Our forecasts for the future
SPECIAL REPORT
The Top 25 Managers of 2001
What a difference a year makes
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Copyright 2003, by The McGraw-Hill Companies Inc. All rights reserved.
