COVER STORY
Planet Starbucks To keep up the growth, it must go global quickly
COVER IMAGE: Planet Starbucks
CHART: Starbucks Keeps Grinding Out Profits...
CHART: ...But to Keep Up the Sales Pace...
RESUME: Howard Schultz
For Coffee Growers, Not Even a Whiff of Profits
ONLINE EXTRA: Q&A with Starbucks' Howard Schultz
SPECIAL REPORT
Crisis at Citi As the stock slips, loans sour, scandals surface, and conflicts proliferate, Sandy Weill's legacy as architect of the universal bank is on the line
UP FRONT
Talk Show
The (Fat) Wages of Scandal
The Cadillac of Cadillacs?
Excess Inventory? eBay to the Rescue
For Cable Companies, a Tighter Noose
Less Work, More Shopping?
READERS REPORT
Andersen: Who Is to Blame?
United Airlines' Management Bears Responsibility, Too
Higher Productivity, Unhappy Workers
Making Sure the Buck Stops at Just the Right Place
Russia's Young Tycoons Use Unsavory Tactics
Did Xerox Mislead Its Shareholders?
Driving Jeep Customers to Other Brands
Bechtel: Setting the Record Straight on Bolivia
Getting People to Brush Is Half the Battle
CORRECTIONS & CLARIFICATIONS
"Options are useful--but only if they're used right" (Economic Viewpoint, Aug. 5, 2002)
"The Best Global Brands" (Special Report, Aug. 5, 2002)
"Health-insurance scams that will make you sick" (News: Analysis & Commentary, Aug. 26, 2002)
BOOKS
Japan: A Patient Predator?
The BusinessWeek Best-Seller List
TECHNOLOGY & YOU
High Schools Are Flunking Tech
ECONOMIC VIEWPOINT
The Case of the Disappearing Dividend
ECONOMIC TRENDS
Has the Fed Saved the Day?
College Grads: Not So Scarce
The EU May Soon Put On Weight
BUSINESS OUTLOOK
U.S.: Why This Recovery Isn't Raising Spirits
Germany: Stuck in the Slow Lane While growth is tepid, spending to clean up and rebuild from the floods may be a welcome boost
NEWS: ANALYSIS & COMMENTARY
Back-to-School Season Gets an `F'
Kmart con Salsa: Will It Be Enough?
This Economic Boost Begins at Home
Commentary: Farm Subsidies: A Blight on the Economy Huge government support of agribusiness is bad for the rest of the U.S. economy and free-trade expansion
Gateway: Picking Fights It Just Might Lose
Commentary: How Hershey Made a Big Chocolate Mess
Why Boeing May Welcome a Walkout
Governance: Look Who's Still at the Trough Even after Enron, corporate boards are still up to their old games, doling out bonuses, loans, free BMWs -- sometimes to themselves
IN BUSINESS THIS WEEK
Carly Fiorina: Carly's Caveat
For Sale: Enron's Assets
A Super System for Nasdaq?
Big Steel's Latest Big Setback
A New Option for Cendant
HealthSouth Is in a Lot of Pain
Et Cetera...
WASHINGTON OUTLOOK
Business' Big Worry: The GOP Will Cave on Pension Reform
A Bear Market for O'Neill
Shootout in Maryland
Intrigue on the Bayou
SCIENCE & TECHNOLOGY
PCs and Speech: A Rocky Marriage
DEVELOPMENTS TO WATCH
Homemade Drinking Water, for a Pittance
Can Frozen Atoms Predict Eruptions?
Generating Power with the World's Tallest Tower
Innovations
THE CORPORATION
Saks Fights Off the Ravages of Age
MANAGEMENT
Commentary: How to Halt the Options Express
SOCIAL ISSUES
The Changing Heartland
After Jesse, the New Moderates
GOVERNMENT
Taxing Multinationals: The Donnybrook Ahead
MEDIA
Murdoch and DirecTV: Ready for a Rematch?
INFORMATION TECHNOLOGY
Can Yahoo Make 'em Pay?
ENVIRONMENT
Commentary: Gas-Guzzlers Are Safer? Pure Bunk
INTERNATIONAL BUSINESS
Powerfrauen Take Control Women now reign supreme in some of Germany's most prominent boardrooms
Vive L'Air France
SkyEurope: A Slovak Air Attack
A Saudi-U.S. Divorce?
Open Season for Chinese Banks
ENTERTAINMENT
Mano a Mano in Hispanic TV
FINANCE
Commentary: Memo to PNC: Show Rohr the Door
Commentary: IPOs: Getting the Price Right
WORKING LIFE
Commentary: Workers, Beware of Brave New Health Plans
BUSINESSWEEK INVESTOR
For Americans, Foreign Stocks Spell Relief
Europe: First Battered, Now Bargains Investors are favoring the stocks of European insurers and financial firms, as well as small outfits with simple accounting
Asian Consumers Are Spending
Latin America: The Highest Stakes in Town
Q&A: The World Looks a Lot Brighter
The Smokies, Crisp and Colorful
A BMW with a Long Seduction Curve
THE BARKER PORTFOLIO
Why Insiders Like Agilent
INSIDE WALL STREET
A Buyer for Bristol?
Genesee & Wyoming: All Aboard
Frisco Bay Is Making Waves
FIGURES OF THE WEEK
Figures of the Week (.pdf)
EDITORIALS
Flawed Financial Giants
INTERNATIONAL -- READERS REPORT
Household Wealth Isn't What It Used to Be
Accounting for Telecom Stock Losses
Don't Discount U.S. Health-Care Spending
Amazon: Pro Forma Numbers Are a Help, Not a Hindrance
China Makes Progress against Counterfeiting
Microsoft: What's in a Name?
INTERNATIONAL -- ASIAN BUSINESS
A Proud Papa Called Acer
For Nissan, a Game of Who'll Blink First
Stirring Up Singapore Inc.
INTERNATIONAL -- INT'L FIGURES OF THE WEEK
International Figures of the Week (.pdf)
INTERNATIONAL -- EDITORIALS
Foreign Banks Will Give China a Boost
The Misguided U.S.-Saudi Rhetoric
Online Highlights
from this issue
Magazine Forums
Cover 3D Illustration by Joe Calviello/BW
RECENT ISSUES
The Underground Web
25 Ideas for a Changing World
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War Worries
Concerns about conflict in the Mideast are dragging down consumer confidence even as other numbers strengthen, says BW's Kathleen Madigan
Chic Critique
S&P retail analyst Tuna Amobi likes the looks of Chico's new concept stores and casual-clothing seller Quiksilver
Scandal Balm
The new cloud over investment banks highlights the need for reforms beyond corporate governance, says BW's Bruce Nussbaum
Time to Look Abroad?
Stocks of foreign companies have more attractive valuations than those in the U.S. -- and many are poised for growth, says BW's Lewis Braham
The Market's Big Mo
Stocks are still headed up, despite the volatility that leads to worrisome corrections, says BW's Gene Marcial
Euro Slump
The double-dip recession feared for the U.S. could come to Europe first, says BW's Bob Dowling
SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable
Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates
BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50
Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey
Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100
Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars
World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services
More Special Reports