ISSUE DATE: September 9, 2002
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U.S. EDITION
Full Table of Contents
Cover Story
Special Report
Up Front
Readers Report
Corrections & Clarifications
Books
Technology & You
Economic Viewpoint
Economic Trends
Business Outlook

News: Analysis & Commentary
In Business This Week
Washington Outlook
Science & Technology
Developments to Watch
The Corporation
Management
Social Issues
Government
Media

Information Technology
Environment
International Business
Entertainment
Finance
Working Life
BusinessWeek Investor
The Barker Portfolio
Inside Wall Street
Figures of the Week

Editorials


INTERNATIONAL EDITIONS
International -- Readers Report
International -- Asian Business
International -- Int'l Figures of the Week
International -- Editorials



COVER STORY

Planet Starbucks
To keep up the growth, it must go global quickly
COVER IMAGE:  Planet Starbucks
CHART:  Starbucks Keeps Grinding Out Profits...
CHART:  ...But to Keep Up the Sales Pace...
RESUME:  Howard Schultz
For Coffee Growers, Not Even a Whiff of Profits
ONLINE EXTRA:  Q&A with Starbucks' Howard Schultz


SPECIAL REPORT

Crisis at Citi
As the stock slips, loans sour, scandals surface, and conflicts proliferate, Sandy Weill's legacy as architect of the universal bank is on the line


UP FRONT

Talk Show

The (Fat) Wages of Scandal

The Cadillac of Cadillacs?

Excess Inventory? eBay to the Rescue

For Cable Companies, a Tighter Noose

Less Work, More Shopping?


READERS REPORT

Andersen: Who Is to Blame?

United Airlines' Management Bears Responsibility, Too

Higher Productivity, Unhappy Workers

Making Sure the Buck Stops at Just the Right Place

Russia's Young Tycoons Use Unsavory Tactics

Did Xerox Mislead Its Shareholders?

Driving Jeep Customers to Other Brands

Bechtel: Setting the Record Straight on Bolivia

Getting People to Brush Is Half the Battle


CORRECTIONS & CLARIFICATIONS

"Options are useful--but only if they're used right" (Economic Viewpoint, Aug. 5, 2002)

"The Best Global Brands" (Special Report, Aug. 5, 2002)

"Health-insurance scams that will make you sick" (News: Analysis & Commentary, Aug. 26, 2002)


BOOKS

Japan: A Patient Predator?

The BusinessWeek Best-Seller List


TECHNOLOGY & YOU

High Schools Are Flunking Tech


ECONOMIC VIEWPOINT

The Case of the Disappearing Dividend


ECONOMIC TRENDS

Has the Fed Saved the Day?

College Grads: Not So Scarce

The EU May Soon Put On Weight


BUSINESS OUTLOOK

U.S.: Why This Recovery Isn't Raising Spirits

Germany: Stuck in the Slow Lane
While growth is tepid, spending to clean up and rebuild from the floods may be a welcome boost


NEWS: ANALYSIS & COMMENTARY

Back-to-School Season Gets an `F'
Kmart con Salsa: Will It Be Enough?

This Economic Boost Begins at Home

Commentary: Farm Subsidies: A Blight on the Economy
Huge government support of agribusiness is bad for the rest of the U.S. economy and free-trade expansion

Gateway: Picking Fights It Just Might Lose

Commentary: How Hershey Made a Big Chocolate Mess

Why Boeing May Welcome a Walkout

Governance: Look Who's Still at the Trough
Even after Enron, corporate boards are still up to their old games, doling out bonuses, loans, free BMWs -- sometimes to themselves


IN BUSINESS THIS WEEK

Carly Fiorina: Carly's Caveat

For Sale: Enron's Assets

A Super System for Nasdaq?

Big Steel's Latest Big Setback

A New Option for Cendant

HealthSouth Is in a Lot of Pain

Et Cetera...


WASHINGTON OUTLOOK

Business' Big Worry: The GOP Will Cave on Pension Reform

A Bear Market for O'Neill

Shootout in Maryland

Intrigue on the Bayou


SCIENCE & TECHNOLOGY

PCs and Speech: A Rocky Marriage


DEVELOPMENTS TO WATCH

Homemade Drinking Water, for a Pittance

Can Frozen Atoms Predict Eruptions?

Generating Power with the World's Tallest Tower

Innovations


THE CORPORATION

Saks Fights Off the Ravages of Age


MANAGEMENT

Commentary: How to Halt the Options Express


SOCIAL ISSUES

The Changing Heartland
After Jesse, the New Moderates


GOVERNMENT

Taxing Multinationals: The Donnybrook Ahead


MEDIA

Murdoch and DirecTV: Ready for a Rematch?


INFORMATION TECHNOLOGY

Can Yahoo Make 'em Pay?


ENVIRONMENT

Commentary: Gas-Guzzlers Are Safer? Pure Bunk


INTERNATIONAL BUSINESS

Powerfrauen Take Control
Women now reign supreme in some of Germany's most prominent boardrooms

Vive L'Air France
SkyEurope: A Slovak Air Attack

A Saudi-U.S. Divorce?

Open Season for Chinese Banks


ENTERTAINMENT

Mano a Mano in Hispanic TV


FINANCE

Commentary: Memo to PNC: Show Rohr the Door

Commentary: IPOs: Getting the Price Right


WORKING LIFE

Commentary: Workers, Beware of Brave New Health Plans


BUSINESSWEEK INVESTOR

For Americans, Foreign Stocks Spell Relief

Europe: First Battered, Now Bargains
Investors are favoring the stocks of European insurers and financial firms, as well as small outfits with simple accounting

Asian Consumers Are Spending

Latin America: The Highest Stakes in Town

Q&A: The World Looks a Lot Brighter

The Smokies, Crisp and Colorful

A BMW with a Long Seduction Curve


THE BARKER PORTFOLIO

Why Insiders Like Agilent


INSIDE WALL STREET

A Buyer for Bristol?

Genesee & Wyoming: All Aboard

Frisco Bay Is Making Waves


FIGURES OF THE WEEK

Figures of the Week (.pdf)


EDITORIALS

Flawed Financial Giants


INTERNATIONAL -- READERS REPORT

Household Wealth Isn't What It Used to Be

Accounting for Telecom Stock Losses

Don't Discount U.S. Health-Care Spending

Amazon: Pro Forma Numbers Are a Help, Not a Hindrance

China Makes Progress against Counterfeiting

Microsoft: What's in a Name?


INTERNATIONAL -- ASIAN BUSINESS

A Proud Papa Called Acer

For Nissan, a Game of Who'll Blink First

Stirring Up Singapore Inc.


INTERNATIONAL -- INT'L FIGURES OF THE WEEK

International Figures of the Week (.pdf)


INTERNATIONAL -- EDITORIALS

Foreign Banks Will Give China a Boost

The Misguided U.S.-Saudi Rhetoric
BW MagazineOnline Highlights from this issue
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Cover 3D Illustration by Joe Calviello/BW

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Video Views


War Worries
Concerns about conflict in the Mideast are dragging down consumer confidence even as other numbers strengthen, says BW's Kathleen Madigan


Chic Critique
S&P retail analyst Tuna Amobi likes the looks of Chico's new concept stores and casual-clothing seller Quiksilver


Scandal Balm
The new cloud over investment banks highlights the need for reforms beyond corporate governance, says BW's Bruce Nussbaum


Time to Look Abroad?
Stocks of foreign companies have more attractive valuations than those in the U.S. -- and many are poised for growth, says BW's Lewis Braham


The Market's Big Mo
Stocks are still headed up, despite the volatility that leads to worrisome corrections, says BW's Gene Marcial


Euro Slump
The double-dip recession feared for the U.S. could come to Europe first, says BW's Bob Dowling

  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

More Special Reports

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