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Checklist for the Perfect Checklist


• Include all "stupid but critical" tasks so they're not overlooked

• Make it mandatory for team members to let others know when they complete one of those tasks

• Empower subordinates to question their superiors about the checklist

• Allow for improvisation in unusual circumstances

• Thoroughly test-drive your checklist before putting it into practice

Data: Checklist Manifesto


Race, Class, and the Future of Ferguson
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