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Monday, October 13, 2008


New Tools for Teamwork
It's a wiki world: Collaboration software is a business tool now

 If the word "wiki" makes you think of Wikipedia, you are not alone. The technology that turned the online encyclopedia into an active document—software that lets anyone contribute and edit information on a Web site—is taking root as a collaboration tool in corporations ranging from Intel () to Walt Disney () to investment bank Dresdner Kleinwort. In a BusinessWeek.com Special Report, we look at how the use of this digital tool can quickly spread from a few people to thousands of employees and foster new levels of teamwork. In a podcast, Harvard Business School professor Andrew McAfee discusses how companies are grappling with the technology and the ways it affects corporate culture. Big media outfits such as Meredith (), American Express Publishing, ABC (), and CBS () also are turning to collaboration software to help them build communities of interest on everything from scrapbooks to the TV show Lost. Finally, if you're ready to get started, be sure to read our tip sheet on how to contribute content gracefully to your corporate wiki without stepping on your colleagues' toes. Go to www.businessweek.com/technology/ceo_guide for all this and more.
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