Monday, May 28, 2012
Make the (Internet) Call
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What's hot this week at BusinessWeek.com
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A growing number of companies are ripping out their old phone systems to install gear that delivers calls in the same way that e-mail sails over the Internet. The impetus for an upgrade to a Web phone system: the prospect of dramatically lower bills. But as BusinessWeek.com's CEO Guide to Technology explains, there are hidden risks, and the desired savings may not kick in for several years.
To help navigate this terrain, we offer 10 tips for any executive interested in joining the Internet phone vanguard as well as a podcast with consultant Jeff Snyder that outlines the costs and benefits of putting voice traffic over the same network that handles computer data. To check out the latest in feature-rich Internet phones, flip through a slide show. Then find out how Digium CEO Mark Spencer uses free Linux software to create a low-priced phone system for companies, and how a new service called efonica is trying to bring Web-based calling to emerging markets. For all this and more, go to www.businessweek.com/go/06webphone
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Copyright 2006, Bloomberg L.P.
