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JUNE 27, 2005
What About The Victims Of Hackers? Now the FBI and police have in their possession millions of credit-card numbers, together with the identities of the people who have been financially affected by these con artists ("Hacker hunters," Cover Story, June 6). Some may not even be aware they are victims. Do the FBI and prosecutors intend to get in touch with the people whose identity and information have been stolen? Will the fraud victims be provided with the names of the cons that are being arrested so that they can try to recover any monetary damages through civil lawsuits? Does the FBI intend to provide information to assist victims in the difficult and time-consuming process of getting the three credit-reporting agencies to remedy the problems on their credit reports? Or will the victims' lives continue without any resolution of these woes? Curtis Kropar Honolulu Dassault And IBM: Powerful Partners While I applaud BusinessWeek for covering product life-cycle management ("The worldwide work space," Information Technology, June 6), you define PLM as collaboration software alone. PLM is a business strategy that spans the entire life of a product, from design to manufacturing to maintenance and beyond. Consequently, the statistics used were only a small slice of the PLM market. The PLM market in 2004 was predicted to be $11 billion to $15 billion, more than twice what the article said. Moreover, the statistics used are based on company revenues, not end-user spending, and a significant set of revenues was left out: IBM's (IBM ). IBM, as distributor of Dassault Systèmes' PLM solutions, splits its revenues with Dassault Systèmes 50-50. The DS-IBM partnership sells twice the amount of software and services as any other PLM vendor. Dassault Systèmes is the worldwide PLM market leader. Philippe Forestier Dassault Systèmes Suresnes, France   When Free Trade Isn't So Free Considering the willingness of President George W. Bush to greatly increase the customs duties to protect U.S. honey producers from Argentine competition and the similar action taken to protect U.S.-made steel from Argentine and Brazilian competition, I was quite surprised to read in "Here come Chinese cars" (News: The United States, June 6) about the quota of 26,000 American-made cars imposed by the Japanese (vs. 1.7 million Japanese cars imported into the U.S.). Either the Japanese don't like Detroit's products or something is very wrong with the automobile manufacturers' lobby in Washington. Claude Dechamps Buenos Aires What Google Can -- And Can't -- Do For Book Publishers Google Inc. (GOOG ) IS doing the publishing industry a bigger favor than is appreciated by drawing attention to confusing, restrictive, and outmoded copyright laws ("Google this: 'Copyright law'," News: Analysis & Commentary, June 6). However, Google's model drives revenue from advertising, and only indirectly does this add new revenue streams to publishers and authors. The 5,000 books per week that Google hopes to scan will not directly allow these books to appear in print without being rescanned. Nor does Google modify character fonts to make them more legible for screen reading. The files produced by Google remain in the title of Google, not the author or publisher. So unless unless a book is already in stock, no reader is going to be able to buy a printed copy. Technology exists today to produce an accurate facsimile version of any book ready for printing, and it costs about $50 per title to provide the service. This is our company's business. David Fraser, CEO Digital Publishing Solutions Ltd. Singapore
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