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One reader wanted to know if remote-access software used to connect to an office PC from home is vulnerable to viruses. Another asked about slow bootups for laptops. BusinessWeek's Technology & You columnist filled them in. Steve's new online-only Help Desk column is designed to help you get more out of your technology with straightforward and sound advice. Send your query to techandyou@businessweek.com.


  VIDEO VIEWS

Retail Outlook
Will weakness in housing and rising energy prices mean consumers are running out of gas? We talk with a retail analyst and a consumer expert about the outlook for the holiday season

  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

• More Special Reports

Navigating the Rising-Rate Landscape
Short-term interest rates are going up fast. PNC Bank's Tom Nist explains how small-business owners can deal with the current environment and why money-market accounts are in again.
Vroom with a View at the Geneva Auto Show
The rubber hits the road to the future at the 2005 Geneva Salon International de l'Automobile. In an online slide show, BW correspondents take a look at the new models that made heads turn and jaws drop.




The Rich Promise of the East
While the weak dollar has hurt some companies, analysts like the strong fundamentals and undervalued stocks in Asia's markets. With rising currencies and expanding economies, Singapore, Thailand, Indonesia, and the Philippines offer solid growth prospects.


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