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Is a Backlash Building Against Google?

The soon-to-IPO search giant is hearing more advertisers gripe about its pricing and service. That could hurt down the road. Plus: A Special Report from S&P, including a user survey and how to value Google.


  VIDEO VIEWS

Retail Outlook
Will weakness in housing and rising energy prices mean consumers are running out of gas? We talk with a retail analyst and a consumer expert about the outlook for the holiday season

  SPECIAL REPORTS
Best Global Brands
These 100 brands are among the world's most recognized—and most valuable

Best Places to Launch a Career
We canvassed career-services directors, employers, and students to rank the best companies for recent graduates

BusinessWeek 50
Our picks of the top-performing companies from the S&P 500. Plus, regional rankings for Asia and Europe:
Asia's BusinessWeek 50
Europe's BusinessWeek 50

Customer Service Champs
Companies that excel at pleasing customers, based on J.D. Power & Associates customer satisfaction data and our own reader survey

Hot Growth 100
From young, upstart companies to those that have been around for centuries: Plus, regional rankings of top-performing small businesses in Asia and Europe:
Asia's Hot Growth 100
Europe's Hot Growth 100

Info Tech 100
Emerging-market cellular players, wireless phone and gear makers, and Web giants are this year's stars

World's Most Innovative Companies
Nurturing, creative cultures allow these companies to wow customers with innovative products and services

• More Special Reports

How Bright Can Morningstar Shine?
With millions of customers around the world, no one questions the success of the independent investment-research firm's business model. But as it plans an ipo, analysts wonder if the days of rapid growth in demand for its services may be over.
Rick Wagoner on GM's Future in China
The auto giant is making a big push into the mainland. In a Q&A, GM's chairman and ceo talks about the potential -- and the risks -- in a market he calls the industry's ``greatest growth opportunity''.


Coming Soon: 411 for Wireless
The dream of directory assistance for wireless phone numbers may soon become a reality. While it won't initially be as comprehensive as its landline counterparts, analysts see huge demand -- and a new profit stream.

Now Big Casinos Are Betting on the Indians
Once fierce competitors of tribal operations, many companies in gambling's Establishment find that managing them is a lucrative source of new revenue.


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